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Administrative Assistant Customer Service

Location:
Maple Heights, OH, 44137
Salary:
70000
Posted:
February 20, 2023

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Resume:

Tracy Kurinsky

Tracy Kurinsky

Garfield Heights, OH 44125

advgkr@r.postjobfree.com

+1-440-***-****

I am Enthusiastic with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Authorized to work in the US for any employer

Work Experience

Recuiter

Amotec, Inc. - Bedford, OH

June 2022 to Present

I’m currently recruiting for light manufacture as well as corporate accounts. I think my biggest accomplishment is that I am currently working in the city of Bedford I’ve reached out and I am doing some work with the mayor of Bedford the mayor of Garfield Heights and I am also doing some volunteering at the churches on Thursday feeding homeless people.

Front End Manager

Menards Home Improvement Centers - New Philadelphia, OH December 2020 to Present

• I run everything involved in the front of the store to include training and developing the cashiers.

• All billing and accounts for the store

• All customer service issues

• Rental equipment

• Money handling

• All signage for the store

Assistant Branch Manager

Dollar Bank - Cleveland, OH

June 2019 to April 2020

• Monitored daily operations and supported Branch Manager in necessary duties.

• Provided bank leadership in absence of branch manager.

• Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.

• Evaluated credit application to determine risk factors and financial feasibility. Training Manager

Circle K - Brunswick, OH

January 2017 to June 2019

• Determined course objectives and found or wrote course materials to cover topics.

• Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.

• Mentored team members to succeed and advance within department and company.

• Effectively trained instructors and supervisors on techniques for managing employees. Teacher, Tutor Time

learning Center - Strongsville, OH

October 2015 to January 2017

• Worked one-on-one with students to create individualized lesson plans to increase progress.

• Taught classes of 12 students Kindergarten, employing sensory learning techniques.

• Helped students build learning and study skills to achieve life-long educational goals.

• Managed afterschool program 5 days per week, implementing strategies to attract student interest and improve discipline.

Senior Training Manager

Speedway LLC - Enon, OH

November 2002 to May 2014

• Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.

• Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.

• Designed training modules implementing strategic business practices and organizational behavior training concepts.

• Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.

• Effectively trained instructors and supervisors on techniques for managing employees. Store Manager

Garfield Heights, OH

February 2022

I’m currently running a store for Gnc. It’s all the paperwork are the finances marketing part of the store hiring termination discipline training ET see. Period. Education

Associate's in Law

Cuyahoga Community College District - Parma, OH

2002 to 2003

Private Police Academy

Cuyahoga Community College District - Parma, OH

2003

Bachelor of Science in Business Administration

Indiana Wesleyan University

Leadership

Clark State Community College - Springfield, OH

Skills

• Multi-tasking ability

• Staff supervision

• Safety protocol

• Dependable

• Reliable

• Excellent communication skills

• Energetic

• Banking

• Mentoring

• Employee Orientation

• Human Resources

• Loss Prevention

• Coaching

• Loan Origination

• Pricing

• Management

• Risk Management

• Strategic Planning

• Sales Management

• Business Development

• Recruiting

• Accounts payable

• Accounts receivable

• Loan Officer Experience

• Account Management

• Communication skills

• Customer service

• Time management

• Merchandising

• Office Management

• Salesforce

• Event Planning

• Conflict Management

• Database management (2 years)

Certifications and Licenses

Notary Public

July 2019 to September 2024

State of Ohio

NMLS

Assessments

Elementary School Lesson Planning — Proficient

August 2020

Developing lesson plans for elementary-level classrooms that promote learning Full results: Proficient

Emotional Competence — Proficient

June 2020

Managing one's own emotions and understanding those of others Full results: Proficient

Management & Leadership Skills: Impact & Influence — Highly Proficient June 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient

Administrative Assistant/Receptionist — Completed

September 2020

Using basic scheduling and organizational skills in an office setting. Full results: Completed

Recruiting — Proficient

September 2020

Managing the candidate sourcing and selection process Full results: Proficient

Supervisory Skills: Interpersonal Skills — Highly Proficient June 2020

Fostering a collaborative environment and conducting difficult conversations Full results: Highly Proficient

Filing & Organization — Familiar

September 2020

Arranging and managing information or materials using a set of rules. Full results: Familiar

Recruiting — Proficient

September 2020

Managing the candidate sourcing and selection process Full results: Proficient

Sales Skills — Highly Proficient

November 2020

Influencing and negotiating with customers

Full results: Highly Proficient

Active Listening — Highly Proficient

November 2020

Actively listening and appropriately responding in conversations Full results: Highly Proficient

Teamwork: Interpersonal Skills — Highly Proficient November 2020

Responding to challenging team situations at work

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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