Sales Associate Customer Service

Skills

Work History

Education

William Shaffer

Sales Associate

Natural leader with proven record of customer service excellence and product and inventory management. Strong skills in training and mentoring. Passionate about helping people and delivering exceptional experiences with every interaction.

-Exceptional customer service

-Broad inventory and product knowledge within the food industry

-Excellent communication and people skills

-Strong problem-solving skills

2021-03 - 2023-01 Sales Associate

Royal Blue Grocery, Austin, United States

Extensive interactions with customers to enhance shopping experience in role as sales associate at modern urban upscale grocery store.

Managed filing system for multiple locations, ensuring all documentation specifications were met.

Part of management team opening new locations, including inventory valuation, layout and process streamlining.

Utilized inventory system to identify merchandise availability. 2018-04 - 2020-03 Head Cook

East Side King, Austin, United States

Oversaw day to day operations of a fast moving, high output globally inspired Japanese restaurant

Responsible for all operational reports and identifying opportunities for menu and profit improvements.

Initiated new employee training on culinary techniques, with strong focus on productivity and improving kitchen throughout.

2016-08 - 2018-01 Finance Committee Chair, Food Buyer /Menu Planner College Houses, Austin, United States

Food buyer, menu planner for non profit organization providing student housing across 5 locations for ~500 students.

Determined purchasing specifications and budgetary allotments for all menu items. Collaborated with suppliers to obtain quality food products within affordability constraints.

As the finance committee chair, actively participated in activities, proposing ideas focused on improving the quality of offerings and work processes. 2020-01 - Current Associate of Science: Environmental Science Austin Community College - Austin, TX

Address 1032 Robbie St, Houston, TX, 77009

Phone 210-***-****

E-mail advgjq@r.postjobfree.com

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