Customer Service Case Manager

Chisa A. Roby

Experience:

August ****—May **19

* Supervisor/ Housing Advocates Community Supportive

Living Systems. Helping clients with resources, giving

medication, monitoring the house, life skills, overseeing

employees, and supervising the team and clients that

live in the home.

May 2019-April 2020

Case Manager: helping clients with resources, teaching life skills, and

QO Pen te0 helping with housing, and helping property management « A Safe

Haven Foundation.

708-***-**** + June 2019-Present ; ; ;

Mental Health Therapist/ Behavior Aides making appointments with

clients and giving them therapy, case management, helping clients to

. understand their behavior, life skills, assessments, (IM-CANS) +

(S} *********@*****.*** Chicago Therapeutic Services.

Education

¢ Trinity International University- Graduated (May 2016)

Bachelor's in psychology/Counseling- Deerfield IL

« National Louis University- Graduated June 2020

Master's in psychology/Community Psychology-

Chicago IL

« North Central University- Present- Post Masters

Certificate in Marriage and Family Therapy.

© Coacheroes Certification (Life Coaching)- Present

Qualification Highlights:

« Exceptional leadership abilities

* Management Experience

* Computer Skills: Microsoft Word, Ex

* Great Customer Service Skills

* — Certifications Include: CPR, Fir:

* Training Experience

* _IM-CANS Assessments

References: Available Upon

Request

Contact this candidate