Sales Associate Customer Service
Resume:
San Antonio, TX ***49
*************@*****.***
Monica Garza
EXPERIENCE
City of San Antonio Child Care
Services- Admin. Associate MAY 2022 - PRESENT
● Reviewed applications and re-enrollments for existing clients
● Informed clients of program regulations and information
● Documented customer applications and supporting documents A-1 Bonding — Web Creator
MAY 2020 - PRESENT
● Developed/mange the company’s website and social media accounts
● Maximized customer relations through online platforms Bubba’s 33 — Server
JULY 2021 - MARCH 2022
● Attended to customer needs while promoting specials
● Repetitively multi-tasked to surpass customer satisfaction Ross Dress for Less Cashier/
Sales Associate NOV. 2021 - DEC. 2022
● Organized the store while assisting customer needs
● Completed transactions in a timely matter
EDUCATION
University of Texas at San
Antonio — Bachelor’s in
Marketing
JAN. 2022 - PRESENT
EXPECTED GRADUATION: DEC. 2023
Del Mar College — Associate’s in
Business Administration AUGUST 2020 - DEC. 2021
PROFESSIONAL DEVELOPMENT AND SERVICE
Professional Business Women Society Co-Marketing Chair Officer
American Marketing Association Member
Child Care Services Employee Trainer
Certificate of Active Status in the Professional Business Women Society
Professional Organizations Panel and Networking Event. February 2023
UTSA Networking Event. November 2022
City of San Antonio Job Fest 2022. June 2022
Career Action Program Conference. July 2022
RELEVANT COURSEWORK
Marketing Research
Personal Selling
Principles of Business Finance
Principles of Marketing
Calculus for Business
International Marketing
PROFESSIONAL SUMMARY
Dedicated employee with experience in an office setting, social networking, the food industry and retail. Highly experienced in different kinds of customer service. Motivated with an engaging personality and outgoing approach to both coworkers and customers.
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