Sterile Processing Customer Service

**** ******* ***** ***.

Henderson, NV. *****

Phone 916-***-****

E-mail ************@*****.***

PATRICIA TATUM

Objective

Customer Service/Receptionist

Summary of qualifications

** ***** ** *xperience within Kaiser Permanente. Retired May 1, 2019.

Excellent communications skills, both oral and written. Proven interpersonal skills, having dealt with a variety of professionals.

Work experience

1991- 2019 Kaiser Permanente

MOB (TPMG) Sacramento, Ca. 15 years

Receptionist- Responsible for registration of patients, heavy telephone scheduling and calls, customer service, completion of documentation, record keeping and cashier services.

MOB (TPMG) Vallejo, Ca. 4 years

Medical Assistant- Responsible for triage of patients. Administering vital stats on patients and inputting information into Kaiser HealthConnect electronic medical record system.

S Sterile Processing (KFH) Vallejo, CA. 2 years

Sterile Processing Technician- Responsible for sterilization of medical instruments, processing equipment and instruments for surgery and hospital care.

E Environmental Services (KFH) Oakland, CA

Environmental Housekeeping Aide- Responsible for cleaning and maintaining patient’s hospital rooms, offices of various departments, surgery suites, operating rooms (inpatient and outpatient), main Hospital and Medical office Building lobbies and restrooms.

Education

1972-1975 Kennedy Sr. High Richmond, CA

High School Diploma

1996-1996 High Tech Institute Sacramento, CA

Medical Assisting Certificate

1999-2000 Vallejo Adult School Vallejo, CA

Sterile Processing Certificate

Reference Available Upon Request

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