Equipment Operator Front Desk
Resume:
Disheka Coley
Customer Service, Equipment Operator
Rocky Mount, NC 27801
*********@*****.***
To secure a position in a reputable organization. To expand my learning & knowledge skills & to achieve goals of a company that focuses on customer satisfaction and customer experience. Willing to relocate to: Wilson, NC - Nashville, TN - Tarboro, NC Authorized to work in the US for any employer
Work Experience
PCA/Caregiver
We Care Home Health Services - Rocky Mount, NC
November 2022 to Present
I am responsible for cooking for my client, cleaning, laundry,taking out trash etc. Shipping Clerk
PNP Ship - Remote
October 2022 to Present
Follow the rules mentioned above as we have very strict deadlines and no performance delay is accepted. This will be main duties of Shipping Clerk, TO PROVIDE TIMELY AND QUALITY WORK PERFORMANCE by reporting and sending packages ONETIME.
Warehouse Order Processor
Prysmian Group - Rocky Mount, NC
April 2022 to Present
I am responsible for picking orders and shipping g the FedEx, ups, or freight. Equipment Operator
QVC Distribution Center - Rocky Mount, NC
November 2021 to December 2021
I was responsible for driving a Cherry Picker and picking orders for Outbound, I also worked in the Bin Mod picking orders with a RF scan gun as needed.
Inventory Control Specialist (ICQA)
Work inside an Amazon warehouse - Garner, NC
September 2021 to November 2021
I count different pods every day with a RF scanner and I also report damaged or broken inventory Equipment Operator
Acme United Corporation - Rocky Mount, NC
June 2019 to June 2020
I am responsible for using a cherry picker to pick orders for the Production department. I use a RF hand scan gun to locate material inside the warehouse.
Processor
Kanban Logistics - Rocky Mount, NC
September 2018 to June 2019
I was responsible for creating orders for companies like Target, Amazon, Marshall's Skin fix, Sweet spot, etc. Once these orders were dropped i went into the system where i created the pick tickets for these order.I picked these order, I also processed these orders for either UPS or USPS, I also created the labels for these orders as well (UPS or USPS labels) i also created orders for LTL's as needed. I used their system to find orders and get them out on or before the due dates, their system was called Cavendish Front Desk Clerk
Hampton by Hilton - Rocky Mount, NC
August 2018 to November 2018
I was responsible for making reservations, checking guest in, or out, taking cash or credit payments for their stay, and most importantly making sure all guest were happy and enjoyed their stay. Production Team Leader
Acme United Corporation - Rocky Mount, NC
August 2015 to June 2018
Packing shipments in a timely manner,I also do rework, build displays, and also build first aid kits, Im also a QC responsible for making obscureness are out and all labels are correct, and i also drive a cherry picker picking orders for production area
Customer Service Representative 1
National General Insurance - Rocky Mount, NC
May 2010 to December 2011
Answer high volume inbound calls
• Process complaints
• Handle disbursements
• Maintain quality and call average
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the oft customer
• Track, document and retrieve information in call tracking database
• Responsible to provide first call resolution with accurate, courteous, and informative responses to the members. While providing great customer service
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Interacted with customers through live chat
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
• Booked appointments
• Managed customer accounts
Front Desk Receptionist
Extended Stay Hotel - Winston-Salem, NC
February 2009 to May 2011
I was responsible for making reservations, Checking guest in or out handling cash or credit card payments,etc...
Front Desk Receptionist
Residence Inn Marriott - Rocky Mount, NC
August 2008 to October 2009
Responsibilities
Checking guest in or out making reservations, handling cash or credit card payments and most of all keeping all guest happy and satisfied
Accomplishments
Started out working front desk got night auditor position and also worked at several other Marriott's and in house keeping just to help out when needed
Skills Used
Math skills,customer service skills etc..
Education
GED
Nash Community College - Nasville Nc
June 2018 to July 2018
Skills
• Materials Handling
• Packaging
• Cleaning Experience
• Pallet Jack
• Inventory control
• Order Picking
• Hotel Experience
• Order Picker
• Customer Service
• Shipping & Receiving
• Reach Truck
• Assembly
• Kanban
• Cherry picker
• Forklift
• RF Scanner
• Warehouse Experience
• Communications
Certifications and Licenses
Forklift Certified
Present
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