Scrum Master Project Manager

NATALIE ANTOINETTE

240-***-**** Washington DC - Maryland *******.**************@*****.*** Linked In: Natalie Antoinette Scrum Master Agile Coach Project Manager

Accomplished and committed servant-leader Scrum Master with experience supporting and coaching high performing teams to deliver value within shortest possible period. Capable of bringing overwhelming enthusiasm and awareness to projects, applying seasoned judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environment. An ardent believer in the Agile mindset, servant-leadership, collaboration, facilitation and creation of consistent short feedback loops through frequent inspection and adaptation. Areas of Expertise

+ Client Engagement + Coaching + Agile Values + Mentoring

+ Conflict Resolution + Project Management + Solutions Design + Process Improvement

+ Metrics & Reporting + Estimation + Management and Leadership + User Stories

+ Requirement Gathering + SDLC + Team Building

Skills

• Agile Development and Best Practices

• Agile frameworks and methodologies- SAFe, Scrum, Kanban

• Software Development Life Cycle (SDLC)

• Planning and Execution, Process Optimization, Change and Release Management

• Agile software tools - JIRA/Confluence, AzureDevOps, Miro, Mural

• Excellent use of Microsoft Office and Collaborating tools – Visio, Excel, Power Point, Mural, Team, Slack, Zoom Professional Experience

SCRUM MASTER

Secret Companies Inc. (Sept 2020 – Present)

• Remove team impediments & obstacles to ensure team continued delivery of products

• Provide leadership with Agile techniques to increase team performance.

• Collaborate with multiple teams through project lifecycle and communicate project status

• Communicate project goals between stakeholders and agile team to ensure all are grounded in the shared vision of the project

• Create and maintain project documentation from start to finish

• Utilize JIRA to track and effectively communicate team velocity, burn down charts and sprint/release progress to the team and stakeholders ensuring transparency

• Facilitate scrum ceremonies

• Coach Product Owners on effective User Story writing and backlog management which led to a decrease in cycle- time by 10% and Customer satisfaction

PROJECT MANAGER

T.Rowe Price (Nov 2019 – Sept 2020)

• Responsible for Employee management system creation and migration from legacy CSP app. Helped to mitigate risk with customer account fraud that helped save the brand over 1.2 million

• Communicated with clients and team about project expectations and goals.

• Collaborated with clients, finance teams and other team members on budgeting and complex assignments

• Assessed risk management and exercised moderate level of autonomy in troubleshooting issues are they arise.

• Organized third-party providers and vendors to deliver elements that can't be produced in-house

• Oversaw the delivery of projects and adjust as necessary to ensure they are delivered to specifications and high standards.

• Supported all project managers with all requirements as regards to on-going projects.

• Compiled, Reviewed, and analyzed more complex data and kept database and sharesites up to date

• Facilitate project management across Product Owner and Marketing team to execute DTC product release BUSINESS ANALYST

MARYLAND TRANSPORTATION AUTHORITY (MTA) (Jan 2014 –Nov 2019)

• Successfully transitioned existing project from waterfall to scrum framework, improving productivity by 17%

• Train, coached, and mentored teams on best practices to improve processes and operational direction in a trusting and safe environment

• Responsible for creating work automations for development team to build sales, create effective marketing, decrease the bottom line, all while increasing DTC satisfaction

• Assist in promoting continuous improvement to increase teams’ cohesiveness, effectiveness, collaboration and productivity

• Collaborate with diverse stakeholders to define project scope.

• Document stakeholder’s requirement in a business requirement document, clearly stating clients need in concise void of ambiguity by providing metrics and KPI’s

EDUCATION

Business Administration and Sports Medicine Double Major 2012 Towson University Honors Program – Towson, MD GPA: 3.4 on a 4.0 scale CERTIFICATION

Certified SAFe Scrum Master (SSM)

Digital Marketing and E-Commerce Professional (Google)

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