Front Desk Agent
Resume:
April Moser
Harrisburg, PA *****
advgdv@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Front Desk Agent
Red Lion Hotel - Harrisburg, PA
April 2022 to Present
Employment ended in November of 2022 Due to personal reasons including relocation and transportation as well as cut in hours due to slow season. As a Front Desk Agent I made reservations, changed or cancelled reservations. Answered phones, customer service, responded to requests and concerns. Made stays enjoyable so guests would continue to come back. Direct Support Professional
VISION QUEST - South Mountain, PA
November 2018 to January 2019
Worked in a safe house for female youth victims of sex trafficking. I ensured daily routines were followed. Supervised youth while in school daily. Helped with any issues youth had. Maintained a clean home for the youth and aided while the youth would cook their daily meals. Education
License in Program Administration
HACC - Harrisburg, PA
June 2017 to November 2017
Associate's degree in Criminal Justice
University of Phoenix-Online Campus - Phoenix, AZ
October 2009 to August 2012
Diploma in Medical Assisting
Previously Thompson Institute - Chambersburg, PA
January 2003 to October 2003
Skills
• Guest Services
• Front Desk
• Microsoft Powerpoint
• Administrative Experience
• Cleaning Experience
• Microsoft Word
• Upselling
• Case Management
• Conflict Management
• Communication Skills
• Writing Skills
• Laundry
• Computer Operation
• Typing
• Clerical Experience
• Cash Handling
• Multi-line Phone Systems
• Merchandising
• Microsoft Office
• Food Preparation
• Sales
• English
• Host/Hostess
• Leadership
• Computer Skills
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