ROMAIN DALLEMAND

Naples, Florida P. 475-***-**** advgdk@r.postjobfree.com

Master’s Degree in Learning Disabilities & Emotional Disorders UNIVERSITY OF MIAMI, Miami, FL, 1999

Master’s Degree in Mental Health Counseling (MS), CARLOS ALBIZU UNIVERSITY, Miami, FL, 1994

Bachelor of Arts Degree in Psychology, MIDAMERICA NAZARENE UNIVERSITY, Olathe, KS, 1992

New Season, Florida 2021-Present

Program Director- New Season is a leading provider of specialized quality care for Opioid Use Disorder (OUD), operating since 1986 with more than 80 addiction treatment centers in 20 states nationwide.

JNDALLE LLC, Naples, FL 2019 – 2021

Hotshot Driver

CDL Class B commercial license

Delivered in all 48 states

Obeyed traffic laws and followed established traffic and transportation procedures.

Turned in receipts from deliveries

Verify the contents of inventory loads against shipping papers

Communicate with dispatch

Secured loads

Lakeland Discount Beverage, Florida 2013-2019

Owner/Manager of 2500 square foot convenience store.

Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.

Resolve customer complaints regarding sales and service.

Review operational records and reports to project sales and determine profitability.

Oversee regional and local sales managers and their staffs.

Determine price schedules and discount rates.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

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Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

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Check to ensure that appropriate changes were made to resolve customers' problems.

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Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

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Determine charges for services requested, collect deposits or payments, or arrange for billing.

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