CLAUDE PARSON
EMAIL:
************@*****.***
PHONE:
ADDRESS:
**** * **** ******* ** #1087
Las Vegas, 89119
CONTACT
NATHAN HALE HIGH SCHOOL
Tulsa, Ok
TULSA COMMUNITY COLLEGE
Tulsa, Ok.
EDUCATION
Experience over the phone.
Sales, and some marketing.
Communication
Due to me owning a business I
have years of experience for face
to
Face customer care coupled with
over 20 years of customer service
Leadership
With my experience as a business
owner I have definitely had to
Acquire the skill of leading a
team. My method is listening
Cooperation delegation and
implementation.
ADDITIONAL SKILLS
Closed Loop Specialist • Customer
T-Mobile Feb 2019 - May 2022
Cabin Cleaner
Delta Global Services Jun 2018 - Mar 2019
Video Technician
Delta Global Services Jan 2017 - Apr 2018
EXPERIENCE
Troubleshot minor problems and reported larger technical issues.
•
Provided efficient and courteous service to customers at all times.
•
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
•
Cleaned aircraft interiors by picking up waste, wiping down windows, or vacuuming.
•
Emptied aircraft lavatory systems or refilled with sanitizer fluid.
•
• Refilled aircraft potable water tanks.
Troubleshot minor problems and reported larger technical issues.
•
Participated in ongoing training to enhance own job skills and knowledge.
•
Responded quickly to meet customer needs and resolve problems.
•
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
•
Adhered to quality and service standards to support operational goals.
•
References available upon request
REFERENCES