Ruben Arrojo
To work for an organization where my diversified automotive
experience in managerial, mechanical diagnosis, problem solving, and repair can be used making the business more profitable while at the same time my responsibilities grow as a valued employee. Authorized to work in the US for any employer 305-***-****
advg81@r.postjobfree.com
EXPERIENCE
R&I AUTO DIAGNOSTICS, Hialeah, FL —
Automotive service and sales manager
May 2004 to February 2017
Manager of all service and sales function, responsible for pulling parts, technician recruiting and hiring process, conducts service associates education and assist
technicians in sophistication diagnostics,re-established the vehicle inspection program,assist store personnel and customers in resolving complaints
Martino Tire, Miami, FL — Service, Sales and
Resource Manager
July 2001 to August 2004
District manager over 17 locations from Miami to the Palm Beaches, and reported directly to the General Manager and Assistant Manager of retail stores I proud ed on going education service tech and sale .Evaluate each store from store manager to service manager firing and hiring new store manager and service manager buying new equipment in store from wheel alignment equipment to tire changer updating store inventory parts to tires Re-establish vehicle inspection program pushing the profit line handle
customer complaints
Firestone Complete Auto Care, Miami, FL —
Manager of vehicle service
December 1996 to July 2001
Manager of all vehicle services and sales,asking owners questions and performing visual inspections of cars to determine the cause of problems . scheduling technicians and sales associates team building training, hiring pushing sale services,vehicle inspection pulling parts
source,comparing cost,and literally acquiring all parts needed for RO control outside purchase and sale .Maximize requested and upsell service opportunities while
maintaining our core value of honesty. Participate and conduct monthly service management meetings to discuss current operation,strategies and anything else seen relevant by management in order to continue our pursuit of service experience .Properly document and review any client comebacks with technicians. use opportunity to constructively learn from our mistakes and coach our technicians to ensure improvement
SKILLS
Auto tech Sale Service Manager, boxer trainer
AWARDS
Manager of vehicle service of year for Miami
District for July 1998
Firestone Manager of vehicle service for Miami
District 1998 over 24 store highest in service sales and tire sale increase over the year before
LANGUAGES
Speak Spanish
CERTIFICATIONS/LICENSES
ASE CFC-12 HFC-134a
April 1996 to Present
Training in refrigerant recycling required by
section 609 of clean air act
MACS
February 1996 to Present
Refrigerant recycling and service procedures
ASE
June 2004 to June 2012
ENGINE REPAIR SUSPENSION AND STEERING
BRAKES ELECTRONIC /ELECTRICAL SYSTEM
HEATING/AIR CONDITIONING ENGINE
PERFORMANCE
Sunshine auto repair, Hallandale Beach, FL —
Auto Technician
June 1986 to December 1996
My experience as Auto tech engine repair steering and suspension brakes electrical system engine performance tire service oil change customer service
Pats SHELL, Miami, FL —Auto Technician
April 1981 to June 1986
oil change,tires sale, mount tire alignment services, assisting master tech,tune up, belt hoses, fuel services EDUCATION
STORE MANAGER TRAINING in STORE
operation retail and wholesales, Atlanta, GA —
FIRESTONE STORE MANAGER TRAINING
1999 to 1999
FACTORY EQUIPMENT TRAINING in ENGINE
PERFORMANCE, Miami, FL — CAS
1996 to 1996
FORD DRIVE ABILITY in ENGINE ELECTRONIC
DRIVE ABILITY, Miami, FL — STANDARD
MOTOR PRODUCT
1996 to 1996
ENHANCED ELECTRONICE STRATEGIES,
Houston TX — AMERICAN TIRE & SERVICE
1996 to 1996
Heating/venting/air conditioning anti lock braking system Electronic transmission fuel injection supplementary restraint system enhance vehicle emission diagnostic on- board diagnostics
FORD EEC111 in FORD DRIVE ABILITY, Miami,
FL —STANDARD MOTOR PRODUCT
1992 to 1992
FLORIDA INSPECTION AND REPAIR in
EMISSION TEST, Miami, FL — Robert Morgan
Voc-Tech Institute
1991 to 1991
EMISSION in 1990 EMISSION SYSTEM, Miami,
FL — FORD TECHNICAL CENTER
1990 to 1990
FORD TRAINING in FORD EEC SYSTEM LEVEL
11, Broward County, FL — SUN ELECTRIC
CORPORATION
1990 to 1990
ENGINE COMPUTER CONTROL in ENGINE
SYSTEM TESTING & DIAGNOSTICS, Miami, FL
— SUN ELECTRIC CORPORATION
1990 to 1990
FORD AUTO EMISSION CONTROL in FORD EEC
111, Broward County, FL — SHERIDAN
VOCATION
1990 to 1990
ENGINE COMPUTER CONTROL in ENGINE
SYSTEM TESTING & DIAGNOSTICS, Miami, FL
— SUN ELECTRIC CORPORATION
1990 to 1990
General Motor PFI in GM PFI ENGINE
PERFORMANCE, Miami, FL — ALLEN
INSTITUTE TRAINING
1988 to 1988
Automotive Ford Training in Ford EEC SYSTEM
1984 to 1987, Broward County, FL —
SHERIDAN VOCATION
1987 to 1987
CCC PERFORMANCE in Computer Command
Control Throttle Body, Miami, FL — ALLEN
INSTITUTE TRAINING
1987 to 1987
SERVICE FUEL SYSTEM TESTING &
DIAGNOSTICS in FUEL SYSTEM ENGINE
PERFORMANCE, Miami, FL — TOYOTA
COMPUTER CONTROLS
1986 to 1986
Enhanced ignition Diagnostics in automotive,
Miami, FL — Standard Motor Products
1985 to 1985
Shell Oil Company, Miami, FL
1983 to 1983
GM Engine Performance 1 in Diagnostics 8
hours training course, Miami, FL — STANDARD
MOTOR PRODUCTS
1983 to 1983
Automotive Technician in Automotive
Technology, Miami, FL — Southwest High
School Automotive
1981 to 1983