Energetic Customer Service Representative with over forty years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
EXPERIENCE
SEPTEMBER 1995 – SEPTEMBER 2019
OWNER/MANAGER, Six Corners Liquors
Maintained buying budget
Hiring new employees
Researched trending wines and spirits
Worked with salespeople to create
Extensive knowledge about wine and spirits
Curate wine and alcohol packages
MAY 1989 – SEPTEMBER 1994
TICKET WRITER, Las Vegas Hilton Hotel
●Handled the superbook
●Responsible for large sums of cash
●Concierge to our High Rolling Clients
●Widespread Knowledge of racing, sports, and other large events
●Wrote all internal and external newsletters
●Worked all the ticket writing for the bets
EDUCATION
AUGUST 1977
HOTEL MANAGEMENT, university of Nevada
Bachelor of Science in Hotel Management
AUGUST 1974
HOTEL MANAGEMENT, CUNY delhi
Associates in Hotel Management
SKILLS
● Sales
● Customer Service