Cindee Cates

advg6v@r.postjobfree.com 678-***-****

Skills and Abilities

Administrative duties and capabilities

Multitasking

Time Management

Customer Service

Microsoft Office

Work Experience

Constituent Care Specialist February 2014 – Present Georgia Sherriff’s Association

Processes and sorts mail from constituents; manages bank deposits via remote deposit

Organizes memberships and donations via data entry and spreadsheets

Answers phone calls from constituents and handles all questions or concerns

Handles donations from special events and credit card payments

Assists in other areas and departments when necessary, including Sherriff’s Retirement Fund, Accounting, and Training

Cashier October 2012 – June 2014

Kohl’s

Managed transactions with customers using cash registers

Collected cash and credit transactions in a prompt manner

Issued receipts, refunds, change, and tickets

Exhibited the upmost customer service for all customers

Worked closely with management to ensure proper register balances including shortages and overages

Customer Service Associate April 2009 – June 2012

The Compounding Shop Pharmacy

Engaged customers and patients by greeting them and offering assistance with products and services

Recommended items for sale to customer and recommended trade-up and/or companion items

Resolved customer issues and answered questions to ensure a positive customer experience

Handled telephone calls that did not require personal attention of the pharmacist, including those to physicians

Assisted pharmacist in scheduling and maintaining work flow

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