April Strode
**** ****** **** **** *********, TN 37367
423-***-**** ********@*****.***
Certifications
RN, States of Tennessee
Education
Bowling Green Technical College - 2009 RN Associate Degree in Applied Science, Nursing Technical Skills
CareAdvance, Microsoft Office, Agent Workspace,Cerner, Morcare, MCG guidelines Competencies
Detail-Oriented Hard Working Care Management
Proficient Communicator Trustworthy Leadership
Organized Quick Learner Self-Motivated
Education Customer Service Utilization Management
Relevant Experience
Tennova Healthcare- CHS
February 2021- current
Clinical Utilization review Specialist
● Review clinical data and submit to insurance for prior authorizations
● Refer to physician for peer to peers during a denial
● Appeals for denials received
● Track observation stays to convert to inpatient as appropriate
● Follow MCG guidelines for hospital review
●
Life Care of Rhea County
May 2019-February 2021
Director of Nursing
● Lead employees in the day to day activities of the facility- Nursing and non- clinical staff
● Assist HR with attendance and time clock punches
● Work beside executive director in maintaining the building with staff and clinical education needed
● Interview and hire nursing staff
● Lead and work Covid units during the pandemic as necessary
● Work with adjoining assisted living for staffing and education
● Resolved staff complaints, completed audits and evaluations BlueCross BlueShield of TN (Chattanooga, TN)
September 2018-April 2019
Transition of Care Nurse-Total Health Management
• Assists hospital care coordination team with discharge planning needs of the members • Communicates with member, and/or family /significant other, and designated health care providers to assess, plan and implement care plans to transition the member to the appropriate level of care
• Reviews request for health care services, according to guidelines, to ensure quality and cost effective care
• Assesses resource utilization and cost management; diagnosis, past and present treatment and prognosis.
• Negotiates rates and monitors appropriate cases and services for members
• Assesses clinical information to develop and implement treatment plans for transition to appropriate level of care
Spring City Nursing Home (Spring City, TN)
April 2018-September 2018
Staff Development Coordinator and Assistant Director of Nursing
• Facilitated classes for Certified Nursing Assistant Certification
• Provided Continuing Education for Staff
• Assisted with management of the Department of Nursing, including evaluation of staff • Evaluated and took action around complaints, failed audits, and staff problems. BlueCross BlueShield of TN (Chattanooga, TN)
October 2017-April 2018
Transition of Care Nurse-Total Health Management
BlueCross BlueShield of TN (Chattanooga, TN)
1
February 2016-October 2017
Case Manager-Total Health Management
• Patient advocate
• Resource Utilization
• Cost Management
• Care Planning
• Evaluated member status including physical, psychosocial, environmental, financial, and health status expectation
• Maintained communication and collaborate with patient, family, physicians and health team members, and payer representatives.
• Routinely assessed client’s status and progress
Spring City Nursing Home (Spring City, TN)
August 2012-January 2015
Staff Development Coordinator and Assistant Director of Nursing Rhea Medical Center (Dayton, TN)
May 2012-July 2012
Med-Surg floor nurse
• Assess patient status
• Gave medications as ordered
• Provided care to patients for acute needs and post op care
• Education to patients and family
Athens Regional Medical Center (Athens, TN)
February 2012-May 2012
Women services and post-op overflow
• Worked with labor and delivery on some occasion as needed
• Worked in nursery as needed
• Provided post-op care to patients
• Postpartum care for new mothers
Monroe County Medical Center (Tompkinsville, KY)
November 2006-February 2012
Med- Surg floor- CNA from 2006-2009, RN 2009-2012
• Provide care to patients
• Administer medications as ordered
• Procedures as ordered
• House supervisor as RN on nights
• Admissions and discharges
• Family and patient education
2