Security Officer Support Specialist
Resume:
ENOCH ROBERSON
ROSHARON, TX *****
*********@*****.***
WORK HISTORY
TECHNICAL SUPPORT SPECIALIST
CONDUENT NOVEMBER 2022 – February 2023
Provide technical support to customers by phone resolving complex network issues. Provide critical thinking skills with experience and resources provided to resolve customer’s issues quickly and efficiently. Provided exceptional data entry skills for saved cases.
UNION PRESIDENT
G4S SECURE SOLUTIONS JANUARY 2017 – AUGUST 2021
Represented union members in negotiations with management, advocated for their interests, and helped resolve disputes between employees and management. Established policies and procedures for union members to follow and organized monthly meetings for voting on changes and event planning.
NUCLEAR SECURITY OFFICER
G4S SECURE SOLUTIONS MAY 2008 – AUGUST 2021
Provided professional armed security services for the South Texas Project Nuclear Facility. Responded to alarms and emergencies, scanned the perimeter via CCTV, searched personnel and vehicles.
TECHNICAL SUPPORT SPECIALIST
QUALITY SUPPORT SERVICES APRIL 2008 – PRESENT
Provide professional services for computer software installation, maintenance, and troubleshooting. Provide cellphone and tablet software troubleshooting and solutions. Provide installation services for TV mounting. Provide installation services and troubleshooting for studio and sound systems.
BARBER TECHNICIAN
QUALITY SUPPORT SERVICES APRIL 2008 - PRESENT
Provide professional customer service and grooming services to the public. Provide professional clipper repair services for customers. Provide technical support in person and via chat for clipper repair, purchasing guides, and grooming tips.
BARBER STYLIST
PO SAM’S BARBER SHOP APRIL 2005 – MAY 2008
Provided professional grooming services to the public.
ARMORED GUARD
TRIPLE D ARMORED TRUCK OCTOBER 2006 - APRIL 2007
Provided armed security transport of funds to and from business, atm's, and banks.
FIELD SUPERVISOR
WESTEX SECURITY SERVICES JANUARY 2006 - OCTOBER 2006
Performed site inspections, performed post inspections, provided scheduling, provided work evaluations, and responded to emergencies.
ARMED SECURITY OFFICER
SPARTAN SECURITY SERVICES JULY 2005 – JANUARY 2006
Provided armed curfew security for residences and professional business.
SECURITY OFFICER
LOCKE SECURITY SERVICES FEBRUARY 2004 - JULY 2005
Provided professional security services for hospitals and emergency rooms, and office buildings. Interviewed with new businesses to gain contracts for Locke Security.
BARBER STYLIST
BARBER BEAUTY & BRAIDS NOVEMBER 2001 - JULY 2004
Provided professional grooming services to the public.
SUPPLY SUPERVISOR
UNITED STATES MARINE CORPS OCTOBER 1997 – OCTOBER 2001
Supervised purchasing and warehouse daily operations. Provided professional customer service to the source of supply and customers. Supervised in research and development, shipping and receiving, transportation of supplies and reconciliation, tracking and filing, order pulling, and forklift. Other duties to include Recruiting duty and Shooting Range Instructor.
EDUCATION AND TRAINING
Bay City High School Diploma 1997
Supply Administrations and Operations 1998
Trend Barber College Barber License 2003
DeVry University Information Technology Training 2022
Level 3 Commissioned Security License Expiration 8/24/2024
Level 4 Personal Protection Security License Expiration 8/24/2024
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