Scrum Master Education Teacher

SUMMARY

Agile coach and Scrum Master with *+ years of experience.

Introduce Agile mindset and implement agility in the project delivery processes using SAFe and Scrum

Vast experience and skillset that supports team members to reach their full potential with no direct authority over them.

Oversees the overall objective cohesion of initiatives involving many scrum teams and leads initiative performance

Transferring knowledge and helping teams continuously reflect and improve, becoming more effective in their roles and increasing the outcome, collaboration, and quality practices

Leads project teams, internal and external, to achieve project defined milestones and deliverables.

Break down existing epic-level user stories into specific user stories and working with the team to define and document acceptance criteria.

Creates project plans in accordance with project management framework standards and procedures. Identifies ongoing issues and gaps within project plans, to eliminate implementation issues.

Implement Salesforce service cloud and opportunity management.

Assists in facilitating the Scrum ceremonies such as: Product Increment planning, sprint planning, daily stand ups, grooming sessions, sprint demos, retrospectives, and team building.

TECHNICAL SKILLS

Agile Frameworks: Scrum. Kanban, XP (Extreme Programming), Scaled Agile Framework (SAFe)

Methodology: SDLC, RUP methodology, Waterfall, and UML

Collaboration Tools: Microsoft Teams, Zoom. Miro Webex. Skype, Whiteboard

Workflow Tools: MS-Visio, MS-OFFICE, Smart Draw, Power Automate

Database: Azure Dev-ops, JIRA, Share Point, Confluence

CERTIFICATIONS:

Professional Scrum Master (PSM) Issuing Authority- Scrum.org

Scaled Agile Framework (SAFe) - Scrum Alliance

Special Education Teacher (SPED EC-12)- Texas Education Agency

PROFESSIONAL EXPERIENCE

Chevron- Houston Texas

Scrum Master

June 2022- Present

Support product owners in managing customer expectations for project deliverables and facilitate internal stakeholder communications resulting in a 33% increase in customer engagement with new features

Promote and apply agile values and principles within the team, ensuring members utilize the core agile values, techniques, and principles of collaboration, prioritization, team accountability, and visibility

Use a servant leadership style to support the team by responding to issues and minimizing external distractions which disrupt the team

Coordinate all scrum ceremonies such as sprint planning, daily scrum, sprint retrospectives, sprint reviews, story grooming, release planning, and followed up on action items for continuous improvement

Train and mentor team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.

Work to gather customer requirements, clarify specifications, and translate into product backlog.

Associated in documenting customization requirements, business rules and data migration prerequisites for the implementation of Guidewire Policy center.

Involved in discussions in requirements gathering phase that led to multiple Proof of Concepts (POC) Solutions which led to other different Projects.

BNY Mellon-Houston, Texas

Scrum Master/Agile Coach

August 2019 – June 2022

●Worked with Business owners and product owners develop the product vision and the product road map to define business road map and business values.

●Organized and facilitated sprint planning, daily stand-up, sprint reviews, retrospectives, product backlog refinement and ensuring there's full team engagement.

●Established a cross functional collaborative, supporting environment that led to an increase in high quality value delivered to our customers from 50% to 80%.

●Assisted with multi-site Scale Agile Framework (SAFe) quick start and Release train launches.

●Coached product owners helping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders to achieve buy-in and shared understanding

●Facilitated discussions and conflict resolution while empowering teams to self-organize.

●Provided all support to the team using a servant leadership style whenever possible, leading by example.

●Identified and removed roadblocks to teams' working progress.

●Promoted and empowered self-organizing team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.

●Guided scrum teams in establishing normalized estimating.

●Monitored the pulse and morale of the teams, influencing the team spirit and creating excitement around the deliverable.

●Utilized Azure Devops to track and effectively communicate team velocity, burn down charts and sprint/release progress to the team.

●Provided direction and coaching to the team to encourage adoption of good agile practices.

Maxwell Technologies-Tampa, Florida

Scrum Master

June 2017– August 2019

●Facilitated daily scrum meetings, Backlog refinement, sprint planning, sprint review, and sprint retrospective.

●Performed the role of a servant leader for multiple Onshore and Offshore Scrum teams on agile good practices.

●Managed a Kanban team that facilitates the flow of value by visualizing workflow, establishing Work In progress (WIP) limits, measuring throughput, and continuously improving their process

●Collaborated with internal and external stakeholders to communicate transparently.

●Worked closely with the Product Owner to define, plan, and maintain the product backlog.

●Used agile project management tools to track team adoption and adherence to procedures and best practices.

●Delighted internal and external customers through frequent delivery of high-quality software.

●Facilitated timely delivery through effective team collaboration, decision making, and conflict resolution.

●Embraced a servant leader role across scrum teams and supported them by proactively identifying and removing rugxx a

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●G and dependencies.

Environment: Agile Salesforce, Confluence, MS Office, Microsoft Visio, RUP, Microsoft Project, Microsoft Share Point, SQL, HPQC, Windows NT, Data Migration, Sniping Tool.

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Starry Inc-Austin Texas

Scrum Master

July 2016– June 2017

●Led 2 scrum teams in developing applications used to generate and track service calls for clients.

●Organized and facilitated sprint planning, daily stand-up meetings, sprint reviews, sprint retrospectives, sprint and release planning, demos, and other meetings.

●Assisted product owner in backlog refinement in preparation for PI planning and Sprint planning.

●Formed a scrum team from scratch and coached them on agile methodology and the scrum framework.

●Assistedf

Fortbend ISD

Special Education Teacher.

August 2010 – June 2016

Provided direct support to students in a classroom by delivering instruction and ensuring learning through a variety of co-teaching models and strategies.

Developed Individualized Student Programs (IEP) for students; maintain compliance with all Federal Regulations and State Policies regarding the education of students with disabilities. Formally and informally assess the student learning (rather than relying solely on standardized curriculum) to create a comprehensive learning program.

Set high expectations that are suitable for the students. Assessments may be differentiated based on each individual student plan. This may require developing alternative assessments.

Worked collaboratively with Lead Co-Teacher, teaching and grade-level teams and other staff, especially instructional support team, to plan, share student work and ensure that instruction is aligned with identified curriculum and standards.

Built a partnership with families, encouraging their active participation in students’ learning

EDUCATION:

University of Lagos BSC. Social Work

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