Data Entry Call Center

Kathleen Gallagher

*** ******** **** **** ************, Tennessee 423-***-****

Education

DIETARY MANAGEMENT APRIL 2015 TENNESSEE TECHNOLOGY CENTER

Major: Dietary Management

GED 2009 UNAKA HIGH SCHOOL

Skills & Abilities

COMPUTER SKILLS

Proficient using all Microsoft software. Skilled data entry for various custom software packages for student loan default disputes and credit card fraud prevention.

SALES

Experience with face to face and telemarketing.

COMMUNICATION

· Adept communicator.

·Able to convey and query customers regarding complex details of credit card and student loan accounts.

Experience

ROADRUNNER MARKETS JANUARY 2020- JUNE 2021 243-***-****

Run Cash register, assist customers, unload stock, shift paper work, keep the store clean, opening the store and doing the daily paperwork for the store as well as taking the deposits to the bank.

JODEE STORRS PRIVATE HOME HEALTH CARE FEBRUARY 2018 – MARCH 2019 828-***-****

Assist in all aspects of daily home health care for ambulatory 98-YEAR-OLD female with dementia. Included in care responsibilities are local errands, light house cleaning, personal hygiene care, meals and companionship.

WALL PRESSIONS MARCH 2012- PRESENT 423-***-****

Filling/packing/shipping – Track online orders, prepare graphics for shipping, and transport bulk packages for shipment. All assignments are work from home.

CREDIT CARD FRAUD ANGENT ADVANCED CALL CENTER TECHNOLOGIES AUGUST 2015-JUNE 2016 423-***-****

·File fraud claims, Assist customers in receiving new cards, processing payments, assist with credit level increases

CREDIT BUREAU DISPUTE- DATA ENTRY ADVANCED CALL CENTER TECHNOLOGOIES JULY 2013-JANUARY 2014 423-***-****

·Data entry for all four credit bureaus

ROADRUNNER MARKETS OCTOBER 2007- JUNE 2008 243-***-****

Run Cash register, assist customers, unload stock, shift paper work, and keep the store clean

Contact this candidate