Maria Weller

February **, ****

I’m writing to obtain employment in your company for a position. I have over twenty years’ in customer service field. I have strong 10 key skills by sight or touch and keyboarding. I have been a full-time typist, a back-up receptionist for multiple phone lines, and have worked at multiple tasks throughout the offices in the past nineteen years of employment.

I would like to work for this company to show what I can offer and contribute all what I have learned in the pass and what I can learn through this company. I am strong on customer service and value what I do on a daily bases. I work hard and give it all that I can with the chance given to me I will not disappoint.

In addition, I have successfully provided support services to several team members at the time of position I have also managed a crew of twenty (25) in the restaurant business, I have spent time doing cash deposits and balancing cash registers.

I’d like the opportunity to tell you more about my work experience with you, and how my skills could contribute to the successful day-to-day running of your company. I’d be happy to supply strong references at your request.

Sincerely,

Maria Weller

objective

To obtain work in the customer service field, in office/reception/scheduling/medical billing (insurance, coder). Job security in a work environment, move forward in any work department and keep learning different things.

SUMMARY OF QUALIFICATIONS

Team player

Excellent Customer Service

Hard worker

Welcomes a Challenge

Typist for 8 years and Data Entry

Ten Key by touch and sight

Accomplishments:

Certificate of Accomplishment

Crew Member of the Years 1992, 1994, 2014, 2015 and 2016

Crew Person of the Months 1991, 2014 and 2015

Work of experience

12/01/2020 to present

Gress Kinney Parrish Insurance Center, Inc.

3 North 7th Avenue

Yakima, WA 98902

509-***-****

Job Description:

Answer 8 multi phone lines, direct phone calls to each customer service representative and agent. Take payments from policy holders insurance due over phone and in person with credit debt card, credit card, and electronic transfer via check to process online .

Generate all receipts of payments to insured's when payments are processed.

Get any out going mail ready for next day pick up. Send out letters, receipts, copy of policies, id cards for vehicle's to policy holders, and payments to various companies.

Com logs are entered in daily for each policy holder for changes, renewals, new business.

Order office supplies when needed.

Find files and file files, copy documents at coping machine.

Supervisor: Rhonda Ostriem

Base $15.49 & Final Pay $17.00 Salary

Weekly Hours: 37.50 hours per week

Reason for Leaving: Present

9/2020 to 12/2020

Express Personal

(Western Materials)

1202 S. 1st Street

Yakima, WA 98901 Express Personal 509-***-****

Job Description:

Verifying various paper work, putting verified paper work in boxes for storage. Data entry, filing various invoices, sealing envelopes to be ready for mail and putting stamps, and coping various paper work.

Supervisor: John

Base $13.00 & Final Pay $13.00 per hourly

Weekly Hours: 15-30 hours per week

Reason for Leaving: Temporary Till Job Was Found

04/2019 to 07/2020

Truck's Plus USA

3500 Main Street

Union Gap, WA 98903 509-***-****

Job Description:

Car deals are turned into office, I find the file to the car deal, assemble the paper work, find missing documents to the file. Once file have been proofed I submit all information to the proper banks. After submitted the file is to be ready to be worked on for submission to Cascade Licensing for license plates. Once plates are ready and returned to office a phone call is made letting customers know plates are ready for pick up and along with spare keys if any and send license plates via mail if customer can not make it in or live at a distance.

Any checks, or cash are written in a receipt book, purchase order numbers given to service individual to various shops and vendors. Enter invoices of bills to pay in pay able, pay invoices from pay able to various accounts monthly and send all payments via mail.

Answer multi phone lines, help customers at counter or vendors, file files, find files and scan files to back up system.

As a backup for other offices for 2-3 days out of a week.

I help customers over phone for car payments, various questions pertaining car loans, post payments for rent and enter payments for various vendors to quick books and files when needed

Supervisor: Gladys

Base $13.50 & Final Pay: $13.50 per hourly

Weekly Hours: 40 hours per week

Reason for Leaving: Laid off

08/2018 to 08/ 2019

Panera Bread

21 E. Valley Mall Blvd

Union Gap, WA 98903 509-***-****

Job Description:

Take orders, cashier, help customers in dining room, and drive thru window, front counter and make drink orders when ordered. Clear tables, sweep, mop floors and vacuum lobby area and kitchen, clean all drink stations, brew coffee and tea, restock condiments. Closing procedures are wash dishes, store soups, breads, bakery items, and restock at closing.

Opening set the bakery items, cook souffle in oven, put bagels in baskets and arrange cookies for display and bakery items.

Supervisor: Martin

Base $12.00 & Final Pay $12.00per hourly

Weekly Hours: 40 hours per week

Reason for Leaving: Bad Environment

5/16/11 to 8/2019

Mc Donald’s

499 S. 1st Street

Selah, WA 98942 509-***-****

Job Description:

Take orders, cashier, cook various foods, and general fast food duties, clean tables, wash dishes, restock, brew tea and coffee. Prepare and assemble orders for customers. Top crew Trainer to fellow crew, showing steps and procedures.

Management for 3 months to cover for fellow manager that had left, manage crew of 35 when other managers were not available. Did admin over the weekends.

Supervisor: Krystina Hays

Base $8.67 & Final Pay $12.25 per hourly

Weekly Hours: 15-26 hours per week

Reason for Leaving: Time For Change

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