Administrative Assistant Customer Service
Resume:
Myra Purcell
Monrovia, CA ****6
Email: ***********@*****.***
Tel: 562-***-****
Accounts Payable
SUMMARY
Highly focused, results-oriented and flexible Accounting Associate with eighteen years of varied experience in banking, retail and apparel industries. Effective in budgeting and other financial-related tasks. Proven record for maintaining schedules and multi-tasking. Good communication and interpersonal skills. PROFESSIONAL ACCOMPLISHMENTS
• Managed hundreds of accounts while working in the banking industry.
• Worked with customers to identify how their investment would be more profitable. EXPERIENCE
ChromoLogic/Covisus
Office Assistant, Monrovia CA, USA August 2022 - Present
• Manage the front desk: phone calls, visitors, deliveries
• Plan travel arrangements for employees: air, Hotel, rental car reservations
• Perform accounts payable duties: code invoices per general ledger accounts, cut checks, employee reimbursement
• Process employee project material orders
• Maintain office supplies and pantry
• Prepare month end reports: inventory, fixed asset, petty cash, pre-paid expense, credit card reconciliation, sales tax
• Managed Office conference rooms and meeting coordination Kleancolor
Accounts Receivable Specialist, Ontario CA, USA February 2018 - August 2022
• Maintain A/R records & files
• Generate invoices and statements from Quickbooks system
• Address and resolved customer’s needs
• Schedule customer orders in a timely manner via EDI, UPS, USPS and The Customs Co.
• Other assigned duties
Next Level Apparel April 2012 - February 2018
Accounts Payable Associate, Gardena, CA, USA
• Processes accounts payable transactions for domestic and overseas vendors/suppliers.
• Responsible for maintaining and organizing suppliers and vendor files.
• Verifies terms and rates ensuring accurate records.
• Prepares wire transfer payments and post wire payments to their respective GL accounts.
• Matches of goods received versus paid invoices.
• Processes debit memos and credit memos for any adjustment.
• Responsible for purchasing company assets including office/warehouse supplies. CVS Pharmacy April 2010 – July 2013
Customer Service, San Pedro/Downtown Long Beach, CA Myra Purcell
152 N Canyon Blvd
Monrovia, CA 91016
Email: ***********@*****.***
Tel: 562-***-****
• Responsible for maintaining and assisting in re-ordering of store supplies, ensuring merchandise is up-to-date
• Providing premier customer service
• Responsible for verifying UPC codes, labels and pricing of merchandise per company policies
• Responsible for visual merchandising in order to maximize sales of products Standard Specialties Oct 2008 – July 2010
Administrative assistant, Gardena, CA
• Manages customers/vendors and other concerns.
• Prepare invoices, purchase orders, payments to suppliers.
• Maintain confidential files and office supplies.
• Records and analyze company expenditures.
• Coordinate with suppliers regarding raw materials.
• Prepare weekly payroll.
• In-charge in setting security alarms.
• Closely monitors company's finances in the bank.
• Counter-check the posting of customers' payments.
• Monitor Account Receivables to ensure that finances are collected on time. Asiatrustbank, Main Office – Quezon City Philippines (January 2005- September 2007) July 2007 – September 2007
Corporate Product Management Officer
Responsible to the Product Management Head in the following aspects:
• Provide market survey of products that are in competition with ATB’s products
• Specify market requirements for current and future products by conducting market research supported by on- going visits to customers and non-customers.
• Work closely with the sales team to determine sales tools and training requirements.
• Cascade product updates, policy and implementing guidelines to the branches
• Management of Booked Cash Management Solutions which includes tagging of accounts up to the processing of CMS Service charges
• Data Extraction for the monthly product profitability
• Monitoring of New products’ performance
October 2006–June2007
Services and Marketing Support Officer
Responsible to the Service and Marketing Support Unit Head as a support to the following sub units: Customer Care, Events Management, Marketing, and Product Management. Customer Care
Serves as alternate to the Customer Hotline Officer in case of absences/leaves Attends to branch product queries and concern
Events Management
Coordinates with branch officers from the event conceptualization to post monitoring of the event In-charge of the event’s logistics and ensures 100% data generation from the attendees Monitors accounts converted from the event
Marketing
Maintains the branch merchandising inventory and marketing collaterals Myra Purcell
152 N Canyon Blvd
Monrovia, CA 91016
Email: ***********@*****.***
Tel: 562-***-****
Product Management
Conducts survey among competitor banks
Monitors Cash Management Solutions Bookings
CMS Product Profitability Data Extraction
September 2006 – January 2005
Executive Assistant
Reports directly to the Retail Banking Sector Head for coordinating with Branches.
• Prepares RBS Head presentation to the Senior Management Committee and ATB Board of Directors
• Coordinates with the Branch Managers for their weekly production report
• Consolidates all reports emanating from the branches and other head office units and groups.
• Manage the schedule of the RBS Head in terms of setting appointment
• Assists Branch Banking Group Head in reports preparation and consolidation from the Branch Managers
• Assists Branch Banking Group Head in all other reports needed during ALCO and monthly Branch Managers meeting
• Monitors the Branch Managers daily attendance
• Monitors and prepares daily reports on business generated fresh funds and payout
• Prepares time series reports such as Weekly Sales Funneling Report; Branches outgoing check summary and CASA Deposit Level
• Consolidates (Daily/Weekly/Monthly) Call Reports of the Branch Managers
• Keeps track of the Document flow.
Security Bank Manila Philippines (September 1996 - December 2004) Customer Sales Specialist
Reports directly to the Branch Head wherein duties and responsibilities are as follows:
• Opening of accounts, CASA, Term Deposits $ & Php,
• Trust & Treasury products, Payroll accounts, SDB, DD, TT, MICR, MC/GC, prepares month-end-reports
• Handling clients RQC, Western Union and other remittances
• Deposits collection from valued clients
• Prepares monthly report for Social Security Contributors
• Prepares and encode weekly summary report of taxpayers to Bureau of Internal Revenue
• Teller
• Performs other functions as maybe assigned from time to time EDUCATION
BS Commerce Major in Economics, University of Santo Tomas, Manila, Philippines, 1996 SKILLS:
• Languages: English and Tagalog
• MS Excel, MS Power Point, MS Project and MS Word
• Customer Service, Accounts Payable, Receivable
Myra Purcell
152 N Canyon Blvd
Monrovia, CA 91016
Email: ***********@*****.***
Tel: 562-***-****
Contact this candidate