Sales Associate Customer Service

Destini Kimrey

Phone: 980-***-****

advfvp@r.postjobfree.com

Objective

Compassionate and reliable CPR-certified CNA I seeking an entry-level position to provide outstanding patient care as a dependable team member. Adept at handling difficult situations with complete courtesy and professionalism. Skills

• CPR and first-aid certified

• Patient and environmental safety

• Proficient in basic skills of patient care

• Vital signs and patient observation

• Knowledgeable in medical terminology

• HIPAA and patient privacy

• Excellent communication skills

• Use of proper documentation standards

• Strong organizational skills

• Willing to learn new skills

Employment History

CNA/Caregiver

Novant Health

05/2018- present

CNA/Caregiver

9/2017- Current Home Health Services Concord,

NC

• Provide high-quality patient care as an in-demand per-diem CNA within home-healthcare and nursing-home settings.

• Assist residents with activities of daily living including helping with meals, transferring using assistive de- vices, bathing, dressing and grooming.

• Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.

• Ensure the accurate, timely flow of information by maintaining thorough patient records and updating health- care team on patients’ daily status.

• Complied with HIPAA standards in all patient documentation and interactions. Customer Service

3/2016 – 1/2017 Little Caesar’s Salisbury, NC

• Receive payment by cash, check, credit cards, vouchers, or automatic debits

• Serves customers according to the Little Caesars Customer Service Standards, the Five Priority Guidelines, the Remedy Process, and the telephone and front counter procedures.

• Assist customers by providing information and resolving their complaints.

• Follows Little Caesars’ policies, procedures, and standards of conduct as outlined in the Little Caesars Orien- tation and Training Handbook and/or as directed by management. Sales Associate

12/2015 - 2/2016 Rue 21 Salisbury, NC

• Greet customers and ascertain what each customer wants or needs.

• Compute sales prices, total purchases, and receive and process cash or credit payment.

• Answer questions regarding the store and its merchandise.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

• Assist patients with restroom privileges, bedpan, urinal, catheters

• Bathing, dressing and feeding

• Giving quality care

Privacy enforced

Brian center

04/2018-03/2019

• Assist residents with activities of daily living including helping with meals, transferring using assistive de- vices, bathing, dressing and grooming.

• Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.

Optum

4601 Corporate DR NW

Concord, NC 28027 United States

11/2017 - 12/2019

Salary: 11.00 USD Bi-weekly

Hours per week: 28

Receptionist

Duties, Accomplishments and Related Skills:

Provide consulting and costumer service solutions that promote busi- ness growth.

Handle inbound calls from members and potential members of united Health care.

Costumer service skills

Ability to navigate through multiple computer applications with speed and accuracy

Help me connect with costumers and provide satisfactory results. Supervisor: Christian Jones 704-***-****)

Okay to contact this Supervisor: Yes

Education and Training

Completion

Date

Issuing Institution Location Qualification Course of Study 01/2018 Southern College of Health Science Concord, NC Certified Nursing Assistant Certificate References

(RN Supervisor, Novant Health) Chris Cook- 704-***-****

(Certified Nurse Assistant, VA Medical Center) April Medlin- 704-***-****

(Mentor, unemployment office) Sheena Daughtery 980-***-**** 06/2016 North Rowan High School Spencer, NC High School Diploma Diploma

Contact this candidate