General Manager Operations

Joe Franklin Jr.

Cell: 803-***-****

Email: *************@*****.***

INTRODUCTION:

Professional expertise in Senior and Frontline Operations Management with a track record of achieving positive results in productivity, team building, and successful project management. Proven ability to excel in all industrial environments from existing operations to Greenfield startups. Extensive experience in Distribution Center management as well as Manufacturing/ Production floor operations that included Automotive aftermarket products to Tobacco and food storage. Training in Six Sigma, Lean and Kaisan Philosophies. Operational oversight of High volume/ velocity Warehouse Operations in 4 States. Successful Groundfloor Implementation and operational management of 5 different WMS applications in 4 divisions in TBC corporation and GHD.

SKILLS & ABILITIES:

MANAGEMENT

● New Site Selection and Start-Up/Transitional Operations

● Workflow Planning/Employee Scheduling Labor Cost Controls

● Space Utilization and Inventory Control Organizational Skills and KPI Development and Production Planning

● OSHA Compliance and Best Practices Development Efficient

● P.C. Complaint/Warehouse Management Systems Operations and Implementation

● Team Building and Employee Training

● Multi-Unit Operations Management

● Multi-Million Dollar P&L Management/Budget Analysis, Forecast, and Development

● New Site Selection and Start-Up/Transitional Operations

● Community Outreach/Speaking

● Cost Reductions and Vendor Negotiations

● MicroSoft Office, and SAP

CORE ACCOMPLISHMENTS:

● Successful Oversite and Implementation of 5 different WMS Platforms

● Oversight of TBC’s Wholesale Distributions Groups Transition to Single IT Platform

● Created and Chaired a Bi-Weekly Management/Hourly Forum to analyze, solve, and discuss Production problems, Cost Saving Initiatives, and Employee Grievances.

● Maintain Lowest Injury/Accident Incident Rate in TBC Corporation

● Maintain Lowest Controllable Cost Per Hundred Rates in TBC”s Wholesale Distribution Division

● Site Selection, Employee Hiring, and Training, (SAP)WMS Implementation and initial Warehouse Footprint setup for 1.1 Million square foot facility in Summerville, South Carolina

● Promoted and Maintained a Non-Union work environment with Team Building, Job Sharing, and Stakeholder Philosophy

● Created/Setup, Bin Classification, Storage Capacity, Location Mapping, and Operational Parameters, for GHD and TBC Corporations New Inventory Management Systems. PROFESSIONAL EXPERIENCE:

OPERATION MANAGER GHD 2014-CURRENT

● Managing the efficient storage and dispatch of Tobacco products exported and imported to the warehouse

● Maximizing storage within the facility as well as implementation groundwork for Rapid Inventory and Deposco Implementations

● Investigating and pursuing Inventory Loss

● Applied Lean and Six Sigma Concepts to ensure the efficiency and productivity of all employees

● Overseeing the interviewing, hiring and termination cycle/including College Graduates Recruitment business

● Production Planning, Operational oversight and training new employees

● Created SOP’s and Employee Evaluation and Disciplinary processes

● Cycle Counting/ inventory management resolution

Owner Manager/Carolina Moon Liquor/ 2012 to 2014

● Purchasing/ Procurement of Product for sale

● Bookkeeping and accounting

● Management and Sales

Consultant/General Manager/Superior Contracting Group/2011 To 2012

● Oversight and Implementation of Contractual obligations per stated requirements

● Main contact liaison between client and company

● Onsite management of Crew Chief and staff

● Responsible for budget attainment per company expectations. VICE PRESIDENT OF DISTRIBUTION TBC CORPORATION 2007 TO 2011

● Oversite and Operational Management of (4)Major Tire Distribution Facilities, totaling over 3 Million square feet in (4)States (Fayetteville North Carolina, Memphis Tennessee, Southaven Mississippi, and Summerville South Carolina) with a combined annual inventory value of over 350 Million Dollars.

● Direct/Indirect Management of 300 employees, Temps, and Seasonal Associates

● Ensured all Inventory accuracy metrics were met

● Ensure adherence of company policies and procedures as well as OSHA and Employee safety compliance

● Responsible for the correct shipment and receipt of over 120 trucks/Containers per day, totaling 90k units daily

● Investigated and Resolve Customer OS&D Claims

● Indirect/Direct Managerial oversight of Facilities/Equipment, Purchases, and FM Global Inspections

● Annual Budget Creation, Review, and Monthly Analysis to ensure adherence of Department Financial and Productivity goals.

● 100k square feet Setup, Management, and WMS Implementation of VMI Distribution Operation for Big O Tires/Retail Division.

● Brief oversight of the Wholesale Transportation Department for the Largest Independent Distributor of Products in the Automotive Aftermarket.

OTHER TITLES HELD AT TBC CORPORATION:

● DIRECTOR OF DISTRIBUTION: JANUARY 2004 –JANUARY 2007

● DISTRIBUTION GENERAL MANAGER: JANUARY 2001-DECEMBER 2003

● DISTRIBUTION OPERATIONS MANAGER: JANUARY 2000 – DECEMBER 2003

● DISTRIBUTION SHIFT SUPERVISOR: JANUARY 1997 – 1999 EDUCATION:

Hillcrest High -Diploma

Attended: University of Memphis - Business

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