Marquita D. Erby
Team Leader
CNA
Performance-oriented and resolute professional with over 5 years’ experience leading teams in various business settings. Looking to obtain a team leader position with a reputable organization where my leadership and critical thinking skills will be fully utilized.
Experience
Education and Certifications
2014-Present CNA Heavenly Care Service
Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing, and grooming.
Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
Monitored and recorded vital signs such as temperature, blood pressure, pulse and respiration rates, and blood sugar
2000-2007 Training Team Lead Gannet USA Today
Maintained QA standards for staff, ensured calls were compliant with firm standards, escalated issues as needed, and maintained communication with customers and management teams Ensured clean work environment by adhering to safety regulations
Administered performance management by diagnosing improvement opportunities, provided effective feedback, trained, and utilized corrective action plans to meet operational objectives.
Wrote individual developmental plans for my team, as well as, mid-year and year-end appraisals
1998-2000 Material Handler Sunland Distribution Inc.
Communicated with the support team and implemented the organizations operational guidelines standards and policies
Cleaned, organized, and replenished supplies in warehouse daily; commended for hard work
Offloaded inbound merchandise, verified count and stock number, stacked on pallets, labeled pallets, processed documents, and relocated merchandise to proper location.
High School Diploma - 2004
Eastside High School (4 Years)
1300 Brushy Creek Rd
Taylors, SC 29687
Skills
Team Leadership
Problem Solving
Collaboration Talent
Communication Skills
Multi-tasker
Record Keeping
Contact
303 Stallings Road
Greenville, South Carolina 29611
advftw@r.postjobfree.com