ASHUTOSH

advfp3@r.postjobfree.com

BANGLORE

BANGLORE, 560100

+919*********

Objective:

To secure a Call Center Representative position in a fast-paced environment where I can utilize my excellent customer service and communication skills.

Summary:

Experienced Call Center Representative with a proven track record of providing exceptional customer service. Proficient in handling high-volume inbound and outbound calls, resolving customer issues, and maintaining a professional demeanor at all times. Ability to work well under pressure and meet performance goals. Strong computer skills and knowledge of call center software and systems.

Skills:

Customer service

Communication

Call handling

Problem-solving

Time management

Active listening

Data entry

Sales skills

Technical support

Work Experience:

Call Center Representative

ALTURIST PVT LTD IN airtel process, banglore Karnataka

TELEPERFORMANCE PVT LTD axis process

Handling high-volume inbound and outbound calls from customers

Resolving customer issues and providing accurate information

Maintaining a professional demeanor and building positive customer relationships

Updating customer information in the system and ensuring accuracy

Meeting performance goals and providing feedback on ways to improve customer service

Call Center Agent

Education:

Bachelor of Engineering Banglore

Visvesvaraya Technological University,

Graduated in 2021

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