Social Worker
Resume:
PROFESSIONAL SUMMARY
A highly accomplished performer in management, certified logistics, and operations. A team motivator and strategic planner with verifiable record of producing high performance standards and enhancing productivity. Record setting sales performer skilled in coaching, exceptional employee morale and impeccable customer service.
EXPERIENCE
INTERN - CASE MANAGMENT
SAFEHAVEN OF TARRANT COUNTY 240 HOURS
Case management providing individual and group counseling, by helping to provide a safety net of housing services. Offering free legal representation and support to families in need of assistance. Among a prevention team that works with local school districts in providing evidence-based curriculum for students k-12, in leading a violence free lifestyle. Offering reformative services to families and children.
Success Examples:
I had the opportunity to advocate and help a battered hearing-impaired mother of two regain her independence and get full custody of her two children. Assisted in restoring the relationship with her brother and her family, made the proper arrangements and allocated the needed resources for her family to return to her home state of Oklahoma.
Advocated to help reach a final decision on the adoption of a three-year-old boy, who was severely burned due to the negligence of his teenage biological mother.
INTERN - SUPERVISON OVERSEER
ABBA 4EVER ENTERPRISES INCORPORATED 140 HOURS
Supervised visitation services through the Department of Family and Protected Services (DFPS) and Child Protection Services (CPS), and Court Appointed Special Advocates of Tarrant County (CASA). Advocate for abused and neglected children, by providing critical and necessary protection during family encounters. Also provided case observation notes to attorneys and appointed judges.
INTERN- CANDIDATE MANAGEMENT
TRINITY HABITAT FOR HUMANITY 240 HOURS
A Christian ministry that constructs habitat homes for low-income families. This program is a non-profit organization that helps candidates achieve the strength, stability, and independence they need to build a better life for themselves and for their families.
EMPLOYMENT
09/2015-08/2020
QUALITY III ASSURANCE AUDITOR
BLUE APRON FOODS
Create and foster a culture of quality and learning to ensure that everything exceeds quality metrics. Perform thorough inspections of fabricated goods to ensure they meet quality specifications. Conduct analysis to address issues which lead to positive outcomes by successful planning and execution of projects. Ability to handle fresh food, process/expedite large shipments and work with management teams to ensure that the golden standard and quality mission statement values are being followed.
11/2012- 08/2015
DEPARTMENT LINE LEAD
ALCON LABORATORIES INC
Monitor multiple databases to keep track of all company inventory, supervise and direct new hires on accuracy and quality of orders to be shipped locally and abroad. Self-manage overall production, use time strategically to reduce quality issues, and create and foster a culture of quality and learning to ensure that everything exceed daily metrics.
10/2007-10/2012
RETURNS DEPARTMENT SUPERVISOR
NEW BREED LOGISTICS
Effectively control the release of proprietary and confidential information from general clients list. RF scanner certified, assisted managers to ensure Good Manufacturing Practice (GMP) and Standard Operating Procedure (SOP’S) regulations are followed.
05//2004-08/2007
GENERAL MANAGER OVER TWO UNITS
WHATABURGER INC
Managing, directing, and developing a strong team of 10-40 employees to stratify sales, production, service, and supervisory needs of the restaurant operation. Ensures recruiting, budgeting, and marketing sales goals are obtained throughout the assigned restaurant. Utilize the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer spending. Make decisions regarding recruitment, development, and performance of the team. Demonstrate a wiliness to listen to team members, team leaders, and managers to address opportunities that arise. Ensure that a clean, safe, and energy-efficient operation is maintained daily and ready for business.
SKILLS /OFFICE ADMINISTRATION
Data Entry regarding staff wages/payment and shipments.
Microsoft Office Application (Excel, Outlook, Word).
Variety of P.O.S. (Point of Sale) Systems
Audit Evaluations, P & L (Profit and loss) cases
LEADERSHIP/MANAGEMENT
Performing a variety of operational functions specializing in management policy and procedures.
EDUCATION
MAY 2021
MASTER OF SOCIAL WORK (MSW) University of Texas at Arlington
Master the Social Work profession. Evaluate patients (existing, new, and prospective) based on their needs, limitations, and desires. Address patient concerns and goals while maintaining constant communication with patients and case managers. Build rapport, coordinate care with PT/OT departments, and develop care plans for patients.
AUGUST 2019
BACHELOR OF SOCIAL WORK (BSW) University of Texas at Arlington
Specialize in the Social Work profession, such as public health, child welfare, substance abuse, mental health, and family discipline. Responsible for managing multiple clients and their individual needs to discuss recent successes or setbacks.
AUGUST 2019
MINOR: AFRICAN AMERICAN STUDIES (AAST) University of Texas at Arlington
Knowledge and research from several disciplines to enhance the understanding of African Americans unique social circumstances and heritage; to acquire a deeper comprehension of the history and culture of the nation.
JULY 2015
ASSOCIATE IN APPLIED SCIENCE Tarrant County College
Two-year Post-secondary degree
SKILLS
Organizational development knowledge
Clerical duties
Microsoft Office Applications
Detail oriented
Collaboration talent
Leadership experience
CINDY BISHOP
SOCIAL WORKER
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