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Data Entry Customer Service

Location:
Burlington, NC
Posted:
February 19, 2023

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Resume:

Constance Hart

*** ***** *****, **** ***** NC ***65

email: advfn5@r.postjobfree.com

phone: 704-***-****

Background

Nurse with over 5 years of tech experience (CNA) patient care and over 5 years of Operating Room experience seeking Full-time position as a Registered Nurse. As a nurse I will prioritize patients’ needs, while providing quality, and cost effective patient care. I am seeking to contribute my knowledge, passion and experience in customer service, pediatrics, trauma and triage to the interdisciplinary healthcare team while focusing first on patient safety in the operating room. NURSING EXPERIENCE

Nursing experience including OPERATING ROOM, one day surgery and clinical rotations in maternal and newborn, pediatrics, medical/surgical, psychiatric, triage and community health. DOCUMENTATION/SKILLS

CNA 2, EPIC, Canopy,Cerner, EMA, allscripts, HERO and Microsoft Word, Excel, PowerPoint, outlook, SAP, answering multi-line phones and transferring, data entry LICENSURE

Certified Nursing Assistant I Certified Nursing Assistant II Prevent Blindness Certified Vision Screening Certification CPR certification through American Heart Association, PALS, ACLS, RN LEADERSHIP AND COMMUNITY SERVICE

Food Bank- 2nd Harvest food giveaway coordinator-2016 Previous Supervisory/training roles at Allstate and previous customer service roles. Student Nurses Association, 2016-2017 – Organized/Coordinated AND Flood victim donations.

EDUCATION & CERTIFICATION

Bachelor of Arts, Biology – University of North Carolina, Charlotte (2006) Associates of Applied Science Degree in Nursing,

Graduation date May 2017. Gaston College, Dallas, N.C. Accredited by the Accreditation Commission for Education in Nursing (ACEN)

PROFESSIONAL EXPERIENCE

USPI, United Surgical Partners.- Greensboro N.C.- 9/2021-2/2022 Director of Nursing Collaboration with business office admin and supplies director, recommended and tested equipment, assisted with budgeting and safety, report progress and assist with pharmacy counts and drug ordering, Turning in expired meds and keeping up with logs and policies and procedures, making sure to uphold AAAHC standards. Keeping up with CDC recommendations, crash cart requirements, education and in service requirements. Quarterly tasks and evaluations. USPI, United Surgical Partners.- Greensboro N.C.- 6/2021- 09/2021 Operating Room Nurse assist center with discarding outdated supplies and unsterile items, assisted with start up of facility, Collaborated with materials manager and business office admin, monitored daily humidity, referenced policies and procedures. Assisted tech and team as necessary. Tested equipment for patient safety.

Optum United Healthcare Nurse advocate- Work from Home 12/2020-06/2021 Assist members via triage, alerting EMS when appropriate, providing health education and emergency management. Contact case management and coordinate benefits, enroll in programs, teach first aid and CPR, wound treatment, medication side effects and symptoms of diseases and basic care, assisting with obtaining healthcare supplies for the lower income. High Point Surgery Center, High Point N.C.- 1/2019- 11/2020- Ambulatory Surgery OR nurse Ambulatory surgery center nurse level 2 responsibilities included assisting in pre op with consents and surgical checklist, Taking patients to OR where I prepared for surgery and made sure I had equipment and positioned the patient. All patient populations served. Service lines included ortho, podiatry, ENT, Eyes (cataracts), general, knee scopes, trigger fingers, carpal tunnel release, hernias, laparoscopic cases, cysto cases. Additional responsibilities included assisting with order supplies, stocking the room and assisting with short turn over daily. Carolinas Healthcare System, Charlotte N.C.- Nov 2017- 9/2018 Operating Room Nurse Hands-on experience in Perop, PACU, Sterile Processing and Materials Management. Clinical Rotations through OR Service Line including General Surgery, GYN/Plastics, EENT, Neurosurgery, Orthopedics, Cardiovascular and Thoracic Surgery. Rotations include all populations served (neonate-adult). Novant Health, Matthews N.C.- June 2017- Nov 2017 – Operating room circulator Responsible for circulating the OR room, breaks, stocking the OR with supplies and equipment, maintaining sterile technique, counts for instruments and patient safety, documenting the case in EPIC. Other miscellaneous duties. Graduated periop program. REFERENCES:

AVAILABLE UPON REQUEST

Constance Hart



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