Front Desk Scrum Master
Resume:
Adedayo Taiwo
***********@*****.***
Atlanta, Georgia.
Summary
I am a skilled professional in health care industry with extensive experience and knowledge in Epic and Cerner. Excellent communication skill, customer focused, very personable, great drive, detailed and self-motivated. I am analytical and articulate in presentation with keen perceptiveness that help in identifying and solving problems.
Skills
EPIC (3 year), CERNER (over 3 year)
Epic: Ambulator, ClinDoc, Cadence, GrandCentral, CPOE, Willow, Cupid
Cerner: Inpatient, Ambulatory, PowerChart, PathNet, FirstNet
Education
Bachelor of Science: Chemical Engineering
Certified SAFe5 Scrum Master
SQL Server 2019 Database Administration
Most Recent Experience
Cerner Soarian
Northwell Staten Island University Hospital
Provided support to front desk staff in scheduling patients, update and confirm appointments, check patient’s in and out.
Assist in scheduling encounters and procedures, reschedule and transfer procedures
Assist patients in working the census work-lists
Appointment and encounter work list
Epic Ambulatory and Cadence November 2022 – November 2022
NYU Langone Health, NY,
Provided support to the front desk staff. Assist in scheduling patients, assist in checking in and out of patients.
updated registration documents and information of patients,
Help in managing in basket and creating telephone encounters.
Provided elbow support for Nurses and Physicians
Assisted Nurses and Physicians in placing orders, modifying orders, Med reconciliation
Assisted physicians with using the note writer, creation of smart phrases, smart list preference list e.t.c.
Assisted front desk registration staff with verifying insurance, posting payments, closing cash drawers at the end of the workday.
Epic Ambulatory Both October 2022 – October 2022
Trinity Health, Phil, PA
Provided support to the front desk staff. Assist in scheduling patients, assist in checking in and out of patients.
updated registration documents and information of patients,
Help in managing in basket and creating telephone encounters.
Provided elbow support for Nurses and Physicians
Assisted Nurses and Physicians in placing orders, modifying orders, Med reconciliation
Assisted physicians with using the note writer, creation of smart phrases, smart list preference list e.t.c.
Assisted front desk registration staff with verifying insurance, posting payments, closing cash drawers at the end of the workday.
Assist providers in creating preference list
Epic ClinDoc Support
Evergreen Health, SEA September 2022 – October 2022
Assisted clinicians in adding and organizing patients in patients list
Navigated Nurses through the system on how to do EKGs, Document MARs
Assisted with documentation using their Workflow navigator in documenting flowsheet
Assist Doctors and nurses with proper workflow of med pass, reconciliation, and order entry Provided elbow support to providers on navigating through their workflow
Provided training to doctors on personalization of workspace and create Smart Phrases
Provided support to physicians on sending message from In Basket, Refill Medication, Cosign Note
Provided support to physicians on placing medication, reconcile medication, link order, rout note, etc.
Assisted providers and PA's on how to manage In Basket messages and routing to office managers
Epic Willow Support
Atrium Health, NC August 2022 – August 2022
Provide elbow support to pharmacist and pharm technicians
Assist pharmacists with the verification queue
Assists pharm technicians with initial review queue
Assist pharmacists and pharm techs in navigating the willow hyperspace
Epic Ambulatory and Cadence Support
Baptist Health, FL July 2022 - August 2022
Provided support to the front desk staff.
Provided elbow support for Nurses and Physicians
Assisted Nurses and Physicians in placing orders, modifying orders, Med reconciliation
Assisted physicians with using the note writer, creation of smart phrases, smart list preference list e.t.c.
Assisted front desk registration staff with verifying insurance, posting payments, closing cash drawers at the end of the workday
Epic Ambulatory and Cadence Support
RWJ Barnabas Health, NJ May 2022 -June 2022
Provided support to the front desk staff.
Provided elbow support for Nurses and Physicians
Assisted Nurses and Physicians in placing orders, modifying orders, Med reconciliation
Assisted physicians with using the note writer, creation of smart phrases, smart list preference list e.t.c.
Assisted front desk registration staff with verifying insurance, posting payments, closing cash drawers at the end of the workday.
Epic Ambulatory/Beacon Support,
Jefferson Health- Sewell, NJ December 2021 – December 2021
Provided Support to Radiation Oncology/GYN Oncology providers to Navigate through the Beacon Module in staging a cancer patient in the Problem list, Orders Treatment plan, add single order to treatment plan, cancels a treatment day correctly, utilizes the synopsis, Utilizes Smartphrase to document as well as creating Personalized SmartPhrases/SmartTexts, understands treatment plan check marks, makes changes treatment plan, writing orders, using systems orders sets, and creating Personalized order sets. Using system Quick Actions, and Creating System Quick Actions, Using Chart Review, and Personalizing Chart Review System Filters, Using Dragon for Notes, Creating Step by Step Commands.
Epic Ambulatory / Physician personalization Advocate Medical Group MedaSource, Inc Chicago, IL October 2021- November 2021
Assisted physicians with navigating the hyperspace, solving Ambulatory In-Basket issues, customizing smart phrases, creating quick filters in chart review, orders, writing progress notes using a note writer and using smart tools. Assisted non-clinicians (patient service representatives) navigating the hyperspace, verifying patient's information, registering new patients, adding coverages, and guarantor information. Assisted with checking in and checking out patients, scheduling future appointments, checking the work queue, reconciling, and closing the cash drawer.
Cerner Clinical Consultant Roper Saint Francis - Charleston, SC November 2017 - November 2017
Assisted Physicians, Nurses, and End-users in ED, Med/Surg, and Ortho. PowerPlan, PowerChart, and FirstNet. Provided expert support to medical and end users on power note, power plans, power chart, care compass, I-View, message center, e-prescribe. Worked side by side with physician, nurses, and ancillary staff in critical care areas during implementation Assisted Physicians and Nurses with various workflows in their respective department. Assisted nurses with medical reconciliation and ordering of new medications. Supported Physicians and Nurses in creating their Patient list and Custom list. Trained Physicians and Nurses in completing forms in Ad Hoc and Depart.
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