Scott A. Hines

970-***-**** cell

advfls@r.postjobfree.com

Work Experience:

Closing Team Leader

TARGET

September 2017 to December 2022

After years away from retail sales, I returned to find it challenging and rewarding. Allowed to use the skills acquired during formal education, diverse employment and life lessons. I was given the opportunity to pass these skills to the mostly younger members of our Target team. It was a pleasure to learn and lead and teach simultaneously.

Achievements:

-Promoted to Closing Team Leader in which I was charged with the care of every aspect of running a Super Target retail location. Receiving stock from distribution center, inventory management, brand compliance, team building, team member coaching, guest service, statistic monitoring and internal reporting were some of the requirements for success.

-Quickly promoted from stocking and sales assistance to electronics department leader.

-Learned the fine details of hundreds of products in order to provide intelligent answers to guests.

-Completed all training coursework relating to corporation standards and specific department knowledge.

-Displayed advanced guest sales skills focused on personal communication combined with the use of hand-held technology and Target application proficiency.

-Maintained excellent rapport with store management and team members.

-Delivered exceptional outcomes showing a foundation for long-term repeatable success while championing Target’s purposes, beliefs and behaviors.

Website developer

ITSGONNABEFUN.ORG

February 2017 to January 2019

Getting a good education is one of the most important issues in the world. How do we get the best education for ourselves and our families to help us become happy, healthy, productive members of society? Part of the answer is simple. Find out what interests you. FUN is the key.

Achievements:

-Created the website for itsgonnabefun.org using WordPress gaining significant knowledge of the application.

-Studied WordPress Essential Training through Lynda.com to gain further understanding.

-Completed 100 hours of Photoshop training to solidify skills in manipulating graphics and photos.

-Completed coursework toward a certificate in front-end web development including HTML, CSS, JavaScript, Git, SASS, UX Foundations, React.js, Responsive Design, Bootstrap and many others.

-Arranged affiliations with companies including Amazon, Target, Disney Store, Hasbro, Barnes & Noble, Crayola, PBS KIDS Shop, WB Shop and many more.

Landscape Maintenance Manager

ECOSCAPE ENVIRONMENTAL DESIGN

June 2015 to Feb 2017

With the guidance of owner, Bill Melvin, I ran all aspects of the landscape maintenance department. My responsibilities ranged from client meetings and compilation of detailed cost estimates to purchasing machines and products, training crew members and field supervision while integrating my department with the larger design and installation departments.

Achievements:

-Procured enhancement contracts worth $150,000.00

-Managed all maintenance customer accounts while training and supervising crew teams

-Created monthly work schedules

-Implemented LMN management software into department

Greenskeeper

VALLEY HI COUNTRY CLUB

April 2013 to May 2015

With the leadership of Superintendent, Sean McPhedran, and Assistant Superintendent, Justin Stebbins, I maintained all portions of an 18-hole golf course and country club. I learned volumes about the fine tuning and planning it takes to develop a top-rated golf course. Irrigation, operation of all trade machinery, aeration, turf chemical management and turf repair were all a part of the daily routine.

Achievements:

-Accurate operation of rough, fairway, approach and green mower

-Aerated/sanded 18 hole course twice per using Kubota tractor with various industry PTO equipment

-Installed and repaired PVC irrigation pipes up to 8 in diameter, multiple sizes and brands of irrigation heads and drip irrigation systems

Quality Assurance Clerk

FEDEX HOME DELIVERY

May 2011 to Sept 2012

Lead the daily process of aiding drivers get packages organized into trucks and out for delivery while overseeing damaged products, loss prevention, address corrections, customer requests and driver relations.

Achievements:

-Organized packages onto multiple routes

-Supervised 30+ drivers during loading process

-Repaired damaged packages

-Aided in loss prevention

-Handled customer service calls

Contracted delivery driver

BQ EXPRESS

October 2009 to Feb 2011

Drove multiple routes for multiple contractors within and around the Sacramento area for FedEx Home Delivery. It was my responsibility to deliver the best customer service experience with integrity while maintaining a fast pace in demanding situations.

Achievements:

-Delivered to 150 stops each day

-Awarded the "Purple Promise" for driving safety

-Provided safe, timely and reliable customer service

Education:

CSU Sacramento

Fall 1986 to Spring 1992

B.A. Communication Studies

Sacramento Skills and Business Education Center

Spring 1995 to Fall 1995

Certificate in Landscape/Gardening

Lynda.com

Spring 2017

Certification in Front-End Web Development

State Food Safety

September 2021

Food Manager Certification

Volunteering:

Fall River Elementary School

Classroom Guest Speaker - Longmont, CO.

Education Foundation for the St. Vrain Valley

Crayons to Calculators - Longmont, CO.

Scott Carpenter Park

Graffiti mitigation - Boulder, CO.

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