BRIAN BOYD
Fairlawn, Ohio *4333
****.****@*****.***
Summary
Highly motivated bilingual (Spanish) communicator. Resourceful, active listener, and effective verbal and written communicator.
Skills
• Skilled Multi-Tasker
• Good Work Ethic
• Active Listening
• Reliable & Trustworthy
• Communication Skills
• Computer Skills
• Organizational Skills
Education
High School
Garfield Heights High School
Garfield Height, Ohio
June 2002
College
Hotel, Motel, and Restaurant
Management
Ashland University Ashland, Ohio
Experience
Customer Service
Williams Sonoma (Remote Work - Seasonal)
August 2022 - January 2023
● Answer calls
● Place, cancel, and assist with orders.
● Give customers information on products across the 6 different concepts. Property Manager
LS & B Investments Cleveland, Ohio April 2016 - January 2020
● Collected monthly assessments, rental fees, deposits, and payments.
● Developed and maintained a strong working relationship between owners and tenants to minimize hassle for both parties.
● Coordinated with maintenance and contractors to promote timely turnovers after move
● First point of contact for all customer
Bricklayer
Mid-State Restoration Cleveland, Ohio June 2016 - September 2018
● Acquired and maintained high skill level in construction, alteration, repair, and maintenance of masonry structures and surfaces.
● Determine required materials, job requirements and task priorities according to work orders.
● Fabricated, modified, and repaired various structures such as walls, sidewalks, curbs, floors, and other surfaces.