System Administrator It Help

Shaikh Asad

IT PROFESSIONAL

Flat *, Block#**, Defence Garden DHA

Phase 1 Karachi +92-305-*******

*********@*******.***

Summary

An IT Professional with broad

knowledge and hands-on

experience in hardware, software,

and networking technologies.

Experience in network

administration, System and server

administration, hardware

evaluation, project management,

and network security. Strong

background in technology about

Microsoft, Cisco, FortiGate Firewall.

I mostly assume the role of student

in my daily routine, constantly

learning new technology and

looking for ways to apply it to my

job.

Education

2018 – 2020

(Master’s in Project Management,

SZABIST Karachi)

2009 -2012

(B.E Telecommunication, Mehran

University of Engineering and

Technology Jamshoro)

Certifications

CCNP (Route), CCNA (Routing &

Switching)

MCSA 2012 (Microsoft Certified

Solution Associates)

NSE1 & NSE 2 (Network Security

Associate)

Skills

Team player

Leadership

Conflict Resolution

Teamwork

Creativity

Communication

Time Management

Self-Motivation

Experience

Network Administrator (Oct 2021 – Present)

Arpatech (Pvt) Limited https://www.arpatech.com/ Working as Network Administrator in Arpatech (Pvt) Limited mainly focus on user- end-support, Server management, and Network management of the organization. Responsibilities:

• Installation, configuration and supporting network equipment including router (Cisco 2800) Switches (2960, 3750) and firewall (FortiGate 801F)

• Designing and implementing new network devices and improving the efficiency of current network.

• Installation and configuration of Operating Systems (Windows 10, Linux Mint, Ubuntu) domain joining and software installation as per business need.

• Installation and configuration of VMware ESXi 5.5 /6.7 Servers and Hyper-V.

• Managing Physical and Virtual machine backups through Veeam Backup 9.5

• Managing Active Directory, DHCP Server, DNS Server, GPO and Google Suite accounts.

• Administration and Management of NAS devices QNAP and QNAS. IT Help Desk Administrator (Jan 2021 – July 2021)

Contour Software (Pvt) Limited https://www.contour-software.com I was working as IT Help Desk Administrator in Contour-Software and was providing L1 support to the 500 users of one of their clients in North America. Responsibilities:

• Laptop Setup for staff by creating their user profile which includes VPN profiles, domain joining, administrative privileges, adding computers in OU and groups in Active Directory.

• Hardware and software purchases from Dell Premier, CDW and Amazon Business.

• Installation and configuration of software as per user need which includes SQL Server 2019, Oracle 11g and 12c, Zoom, Cisco AnyConnect, Office 365(Teams, OneDrive, OneNote) Visual studio, MS Project and MS Visio.

• Provided technical support for hardware and software related queries.

• Provide access to users in respective groups on AD for Virtual Machine access, Shared Mailboxes, Distribution Groups and Shared Network Folders.

• Releasing quarantine emails, whitelisting and blacklisting domains and emails on Proofpoint.

• Investigated Phishing alerts tickets, identifying phishing or spam emails and actioned accordingly

Expertise

• Routing:

Hands-on Experience of

CISCO Routers (2811, 4331),

RIP, EIGRP, OSPF, IP

Addressing, and Static

Routing.

• Switching:

Switches (2960,9200,9300,

3750) VLANs, STP, VTP,

Load-balancing, Ether

Channel.

• Security:

Firewall Management

(Integration, Traffic

Shaping, SSL- VPN, IP Sec

VPN, Web Filtering,

Application control.

• Wireless Controllers:

UNIFI Aps & Controller and

WLAN Troubleshooting.

• Servers:

Server Management

(Windows Server

2008R2/2012/2016, Active

Directory, BigFix, File Server,

Veritas- Backup Exe and

Symantec EndPoint

Protection Manager Server,

DNS Server, DHCP Server,

and Group policies.

• Virtualization:

Hyper-V, VMWare,

ESXI 6.5,7.0

Reference

Will be furnished on demand.

System Administrator (Jan 2016 – Dec 2020)

IFFCO Pakistan http://www.iffco.com/iffco_international_pakistan.aspx Worked as System Administrator at IFFCO Pakistan my core responsibilities to look over all the IT Operations of IFFCO Pakistan including Network, Server, and Security Administration.

Achievements:

Network Optimization and Expansion in IFFCO Pakistan: Successfully connected three regional offices of IFFCO Pakistan with Head office with two links Fiber/Radio to provide a central point of communication.

• Network Security in IFFCO Pakistan: Successfully deployed FortiGate 200E Firewall in IFFCO Pakistan Premises to protect the underlying networking infrastructure from unauthorized access, misuse, destruction, or improper disclosure and to bring the integrity of data and network.

• Office365 Deployment in IFFCO Pakistan: Migrated all users of IFFCO Pakistan successfully from Lotus Notes (email application) to Office 365 so that users can easily access their emails from anywhere. Responsibilities:

Ensure smooth operations and technical support to users on their needs remotely, on-site, and to manage end-user accounts, permissions, access rights, and storage allocations under best practices.

Installation, Configuration, and management of Windows Servers 2003/2008R2/2012, Active Directory, Group Policies, DNS, DHCP, BIGFIX, VMware, and Hyper - V.

Server Backup through Veritas-Backup Exe Solution.

Configuration, troubleshooting, and management of Cisco Routers

(2811,4331), Cisco Switches (L3 3750,9300 & L2 2960,9200) and FortiGate 200E firewall by routing protocols OSPF, HSRP, IPSLA and to provide remote connectivity solutions including site to site IPSEC VPN and SSL VPN. Network Engineer (Jan 2014 - Dec 2015)

AUA Solutions http://auasolutions.com/

An active team player responsible for providing smooth IT helpdesk services to the end-users also to ensure all IT equipment and internet connectivity is working efficiently and quick implementation of a disaster recovery plan to avoid downtime. Responsibilities:

Maintaining accurate records of all maintenance, inventory, and security measures associated with the company’s data networks.

Working with other IT team members to assess and solve all company-wide data network issues.

Network connectivity troubleshooting, ping, tracert, Investigating, diagnosing, and resolve all network problems.

Provides security, hardware redundancy, load balancing, firewall, and cache features to secure networks and improve their performance by using ISA (Internet Security and Acceleration) server management tool as well as TMG (Threat Management Gateway).

Good Working Experience of VOIP Protocols like SIP, H.323, SIP, and Trunk Configuration along with VOIP Codecs G.711, G.723, and G.729.

Routing of International Traffic based on commercial requests and technical needs.

Experience in implementing, maintaining, and configuring Asterisk/ Elastix Go AutoDial/ IP PBX systems.

Contact this candidate