Ben Isely

I am a versatile writer with experience creating captivating marketing

content in higher education. I’m constantly thinking about how to communicate effectively across various disciplines, toward specific audiences, and for different media types. I especially enjoy working in a diverse, collaborative team setting.

Ferndale, MI, US

734-***-****

advfbw@r.postjobfree.com

EXPERIENCE

Detroit Institute of Arts, Detroit, MI — Protection Services Supervisor

OCTOBER 2021 - PRESENT

Manage and monitor security operations and personnel during regular museum hours

Write, layout, and distribute monthly department newsletter

Provide written, detailed security personnel plans for special events

Create daily staffing schedules for museum security officers

Document responses to actionable events in computer-based records management systems

Operate the Integrated Operations Center, using multiple radio channels and phone lines to coordinate with various departments

Proactively gather information from various open source intelligence locations (Internet, social media, and internal security systems)

Analyze numerous events, incidents, and information from multiple sources to determine priorities and develop real-time initiatives

Patrol exterior grounds and surrounding areas in mobile patrol vehicle University of Michigan, Ross School of Business, Ann Arbor, MI — Freelance Writer

SEPTEMBER 2021 - FEBRUARY 2022

Interviewed alumni and students to gather content for feature profiles

Drafted narrative pieces used as marketing assets for the Ross School of Business brand in their alumni newsletter

Edited writing based on feedback from Communications Manager

Adhered to brand voice and tone for various subject types Detroit Institute of Arts, Detroit, MI — Museum Security O cer JANUARY 2021 - SEPTEMBER 2021

Delivered exemplary "security as service" to visitors and staff while maintaining life safety and protecting the art collection

Patrolled museum grounds; monitored camera systems and alarms SKILLS

- Microsoft Office

- Google Suite

- Canva

- Adobe Acrobat

- Storytelling/narrative writing

- Email marketing

- Brand voice

- Copyediting/proofreading

- Interviewing

- FERPA trained

- TSA CCSF Certified

- AP Style

- MLA Style

- 70 WPM typing speed

- Customer service oriented

- Learns new systems easily

- Detail-oriented

- Creative thinker

- Online research

- 10 years food service experience

EDUCATION

University of

Michigan-Dearborn,

Dearborn, MI

Bachelor of Arts in English

& Writing Certificate

CLASS OF 2019

- James B. Angell Scholar

- Graduated "With High

Distinction"

- Dean's List 2016-2019

University of Michigan-Dearborn, O ce of Graduate Studies, Dearborn, MI — Copywriter

MAY 2019 - JUNE 2020

Drafted email communications to promote 50+ graduate programs to increase graduate enrollment

Analyzed data and relevant research to improve content of communication streams for target demographics

Compiled data summary reports to communicate demographic data and trends of graduate programs

Crafted personalized feature stories about faculty, alumni, and students based on interviews conducted via email

Created 150+ infographics with job market data for all programs

Cooperated with faculty to develop strategy, ensuring all parties agreed on project execution and quality of content

Assisted with social media content (Facebook) to engage students

Attended and facilitated events hosted by Office of Graduate Studies University of Michigan-Dearborn, Writing Center, Dearborn, MI — Writing Consultant

SEPTEMBER 2018 - APRIL 2019

Collaborated one-on-one with students at all stages of the writing process to improve written work

Emphasized replicability of writing techniques to achieve future success

Encouraged using the writing process as a tool for reflective learning

Engaged with writing samples from first-year essays to Ph.D. articles

Prepared higher-level students for complex written projects such as dissertations, capstone papers, and publication in academic journals PeopleGro, Plymouth, MI — Script Writer

AUGUST 2017 - DECEMBER 2017

Transcribed notes from strategy meetings into video scripts

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