Receptionist Social Media
Resume:
Miami, Fl *****
****************@*****.***
Nicole Cerna
SKILLS
● Dependable
● Teamplayer
● Creative
● Problem-solver
● Critical thinker
● Adaptable
● Organized
● Quick learner
EXPERIENCE
Pisco y Nazca, Kendall — Server/Host
August 2021 - May 2022
● Responsible for taking customer orders and ensuring customer satisfaction
● Recommending chef’s specials and happy hour specials of the day
● Processing payments and handling cash and credit transactions
● Introduced customers to new menu items and seasonal entrees
● Greeted and welcomed guests as they entered the restaurant
● Implemented customer surveys to provide feedback on service quality
● Built and maintained customer relationships
● Made reservations for private parties and bookings Taste of Peru, Orlando — Server
April 2021 - July 2021
● Recommending daily specials and discounts to successfully upsell limited time food products
● Responsible for taking customer orders and ensuring customer satisfaction
● Processing payments and handling cash and credit transactions
● Explaining details of menu items to guests in full clarity
● Introduced customers to new menu items and seasonal entrees Mad Nails, Lima, Peru — Manager
January 2019 - March 2021
● Responsible for managing social media profiles, posting and answering messages
● Create content for services and promotions
● Instruct customers about salon and different services offered by the salon
● Manage the receptionist area including greeting visitors and responding to telephone and in person requests
● Received and distributed mail and phone messages in a timely manner
● Supervised and created nail specialist schedules
● Created invoices for customers in person or electronically
● Responsible for counting inventory
EDUCATION
Trilce Salaverry, Lima, Peru — High School Diploma March 2013 - December 2017
REFERENCES
Desiree Amad
Owner of Mad Nails
Laura Nieto
Supervisor
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