Customer Service Support
Resume:
Priscilla
Parra
priscillamoniqueo1
@gmail.com
EI Paso, TX 79936
SUMMARY
Dedicated Customer Service Specialist providing skills to prioritize and
multi-task in fast-paced working environment. Successfully works as part of
team to reach personal and business goals. Known for successfully handling
escalated customer support issues.
SKILLS
e English/Spanish Fluency e Courteous with Strong Service
e Understanding Customer Mindset
Needs e Customer Service
e Calmand ProfessionalUnder =e Upbeat and Positive
Pressure Personality
e Multitasking and e Computer Proficiency
Prioritization
e Transaction Processing
EXPERIENCE
Customer Service Associate
El Paso, TX
Walmart pharmacy / Jun 2016 to Jan 2023
e Directed trash removal and sanitation procedures to keep aisles and
register area organized.
e Answered customer questions and provided store information.
e Oversaw work of cashiers to identify strengths and weaknesses in
customer service, payment processing or merchandising plans.
e Answered phone calls to assist customers with questions and orders.
e Assisted customers by providing information and resolving
complaints.
e Assisted customers by answering questions, locating items or
referring to pharmacist for medication information.
EDUCATION AND TRAINING
High School Diploma
El Dorado High School Jun 2016
El Paso, TX
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