Customer Service Representative

Tracia Hodges

Tracia Hodges - a very Intuitive and skill-fueled worker.

Jacksonville, FL 32209

***********@*****.***

+1-302-***-****

For over 3 years, I have been working diligently between a restaurant, retail and call center environment. I am currently interested in the following jobs. Inside, dispatch, customer service representative or consultant consumer. I have truly learned the real quality of customer service. Providing each customer with genuine help and guidance within my work space was one of my main goals while working. Often being recognized by both Old Navy and Ruby Tuesday of my remarkable customer service skills. Tracking my records of success my abilities are tremendous and will certainly assist and contribute to your entire company as a whole Authorized to work in the US for any employer

Work Experience

Retail Customer Service Advocate I

CONCENTRIX (CONVERGYS)HUMANA PHARMACY - Jacksonville, FL January 2018 to Present

32256

1-800-***-**** Supervisor (TL) Tracy G. Richardson Cell Number: 904-***-****

--Communication skills

--Computer

Education

High school diploma

Florida State College At Jacksonville - Jacksonville, FL June 2013 to Present

Andrew Jackson High School - Jacksonville, FL

August 2009 to June 2013

Skills

• Microsoft Excel (3 years), Communication Skills (4 years), Typing (3 years), Administrative Support

(Less than 1 year), Authenticity (3 years), Internal Communications (3 years), Computer (4 years)

• Computer Skills

• Cold Calling

• Guest Services

• HIPAA

• Research

• Technical Support

• Communications

• Medical Billing

• Medical Terminology

• Account Management

• Upselling

• Insurance Verification

• Help Desk

• Microsoft Powerpoint

• Microsoft Windows

• Customer service

Contact this candidate