Personal Assistant Customer Service
Resume:
Contact
Atlanta, GA, *****
***********@*****.***
https://bold.pro/my/kola
wole-odumade/765
Skills
Microsoft Office
Excellent
Direct Sales
Excellent
Account Management
Excellent
Marketing
Excellent
Outside Sales
Excellent
Customer Service
Excellent
Accountability
Excellent
Property management
Excellent
Human resources
Excellent
RG
Remia Gurvin
Knowledgeable and dedicated customer service professional with extensive experience in Communications industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Work History
Account Manager/Sales Representative
S2-Inc, Atlanta, GA
Addressed problems with accounting, billing and
service delivery to maintain and enhance client
satisfaction
Developed positive relationships with
management, customers and peers through
exceptional interpersonal skills and demonstrated
integrity.
Worked within specific geographic territory to
cultivate new prospects, cross-sell solutions, reach goals and close sales.
Oversaw new business development to generate
sales leads, negotiate client pricing and forecast revenue
Analyzed account details such as usage, sales
data and client comments to enhance
understanding of effectiveness and client needs
Managed book of business to maintain positive
relationships and make effective financial or
client-related decisions
2022-01 -
Current
Assistant Manager
Atlantis Lounge, Atlanta, Georgia
2020-08 -
2021-12
Problem-solving skills
Excellent
Generated repeat business through exceptional
customer service and responded to customer
concerns with friendly and knowledgeable
service
Increased employee performance and job
satisfaction to strengthen retention and
engagement.
Strengthened merchandising and promotional
strategies to drive customer engagement and
boost sales.
Established objectives to offer team members
clear roadmap to help company achieve overall
goals
Recognized staff for contributions to company
success to foster engagement and increase
productivity
Helped with planning schedules and delegating
assignments to meet coverage and service
demands
Conducted weekly staff meetings to motivate
staff members, address concerns and questions,
plan improvements and evaluate progress
toward goals
Personal Assistant
Rebels Salon, Atlanta, GA
Answered phone calls and addressed customer
questions and concerns to promote satisfaction
and continued business
Documented and distributed meeting notes to
identify, analyze and improve workflows
Provided multifaceted services to professionals by managing mail, scheduling appointments and
other administrative tasks
Sourced and ordered office equipment and
supplies
Attended meetings, took notes and tracked
action items
Served as point of contact between clients and
managerial staff
2019-01 -
2021-04
Education
License in Real Estate: Real Estate
Kaplan Real Estate Education - Atlanta, GA
2022-01 -
Current
Some College (No Degree): Mass
Communications
Albany State University - Albany, GA
2018-08 -
2021-12
Certifications
2018-04 Food Handler Certification
Additional Information
Willing to relocate: Anywhere, Authorized to work
in the US for any employer
Contact this candidate