Preston Reed
Adaptable Professional with Over * Years of Experience: Direct Sales, Digital
Marketing, Managerial & Administrative Expertise Seeking Opportunities to Thrive in Your Organization.
312 Wallace st
York, PA 17403
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EXPERIENCE
Loan Depot
2600 Michelson Drive Suite 110. Irvine, 92612 June 2021-August 2022 Customer Lending Representative
Provided excellent customer service to prospective clients on a daily basis by verifying information submitted through online inquiries and quickly building rapport. Displayed exceptional verbal communication skills, particularly in handling high volumes of inbound and outbound phone calls. Adept at identifying customer goals and objectives and effectively communicating them. Utilized basic computer skills and performed data entry tasks efficiently. Demonstrated a strong ability to adapt in a fast-paced call center/sales environment.
Robert Half
Baltimore, MD 500 E Pratt St 11th Floor, Baltimore, MD 21202 Administrative Assistant, Jul 2018 - Feb 2020
O ce Clerical Assistant
Expertly handled sensitive and confidential information on a regular basis with discretion, utilizing in-depth knowledge of HIPAA regulations. Provided exceptional service to clients and employees, successfully maintaining, adjusting, and confirming patient office schedules. Maintained a high level of professionalism in conduct, demeanor, and work habits. Efficiently filed correspondence, invoices, reports, and departmental records in appropriate files. Greeted and directed visitors and associates in a friendly and helpful manner, demonstrating strong interpersonal skills. Proven ability to manage records relating to activity accounts and maintain organized files. SKILLS
● Attention to Detail
● Communication
● Data entry
● Data management
● Data visualization
● Database fluency
● Desktop publishing
● Digital calendars (Google,
Outlook, etc.)
● Email communication
● Microsoft Office
● Office machines
● Spreadsheets
● Typing
● Word processing
● Numeracy
● Organization
● Active listening
● Adaptability
● Analyzing
● Communication
● Creative thinking
● Critical thinking
● Resourcefulness
LANGUAGES
Fluent English, Some Spanish
References available upon
request
LA Fitness,
3551 Washington Blvd, Lansdowne, MD 21227 Baltimore, MD Jan 2014 - Oct 2018
Sales Management
Built and enhanced key relationships with customers and suppliers by maintaining regular contact and evaluating the effectiveness of key account sales strategies and tactics. Developed strong relationships with key clients, including executive level, through consistent communication via outbound calls and personal onsite visits. Managed a team of Sales Representatives to drive sales and maximize gross profit for the company. Demonstrated flexibility and creativity in achieving sales goals for individuals and teams. Regularly reported on marketing activities, sales opportunities, and competitor strategies to the Regional Sales Manager. Proactively placed outbound calls for follow-ups and reached out to prospective clients, while consistently providing excellent customer care. Troubleshooting and assisting customers with online inquiries, while actively updating and maintaining customer records and master files. Maintained a friendly, positive, and professional attitude while actively listening to customers. Education
University of Baltimore
Baltimore, MD Bachelor of Arts (B.A.) Marketing (May 2013) Hubspot Digital Marketing Academy
Digital Marketing Certificate November 2021
Social Media Advertising Certificate November 2021
Berklee College Of Music
Bachelor Of Arts Music Business Degree (Current)