Customer Service Middle School

Amina Ali

(***) ***- ****

*****.*****@*****.***

Education

● Crawford High school

● G.P.A 3.0

Volunteer

● Mann Middle School (2012)

- Worked with middle school students as an advisor

- Assisted students with school work and homework

● Advocacy Academy (6 weeks 2018)

- - Trained on community organizing

- Gained experience in power mapping/phone banking and canvassing Work Experience

● Cafe Royal (2019)

- Good working knowledge of accepted sanitation standards and health codes.

- Set up workstations with all needed ingredients and cooking equipment

- Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)

● Babysitter (2020)

- Responsible for 4 kids

- Tutored students in subjects including English, Math and History

- Sustained good communication skills with parents

● Powertech Wireless (2021)

- Managed in-store promotions, created a stronger brand awareness, communicated competitive advantage, and delivered a first-rate customer service experience.

-Provide customers with outstanding customer service assisting them in every department to ensure customer satisfaction.

- troubleshooting phone problems, problem solving and computer competence

● Express Auto Registrations (2022- present)

- Provide virtual and in person customer service for auto registration orders Skills

- Proficient in microsoft office and Powerpoint

- Bilingual (Somali and English)

Trainings

- CPR and First Aid Certification

Extracurricular Activities

- Somali Student Association

- Muslim Student Association

Amina Ali Resume

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