Service Representative Data Entry
Resume:
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W: advf3e@r.postjobfree.com
Skills
Information security
Customer service
Communication
Problem resolution
Appointment scheduling
Data entry
Documentation
Correspondence Handling
Time Management
Team Player
Confidentiality
Tara
Mack
Professional Summary
Experienced individual offering a transferable skill set complimentary to position requirements. Adapts easily to new situations, company cultures, and work processes. Honest and ethical employee eager to be considered for an open position.
Experience
Whirlpool Corporation/Randstad Cleveland, TH
September 2018 - December 2018
Customer Service Representative
Achieved customer satisfaction by addressing customer needs and resolving concerns
Expedited customer inquiries, billing questions, payments, and service requests.
State of Tennessee Chattanooga, TN
July 2003 - January 2012
Secretary
Efficiently supported customers applying for State benefits
Accurately registered customers assigned a caseworker
Assessed and conducted phone interviews for customers who were not able to meet in the office.
State of Tennessee Chattanooga, TN
August 2002 - June 2003
Eligibility Clerk
Assessed and conducted telephone interviews for customers applying for benefits
Efficiently registered customers for caseworkers who were not able to come into the office.
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Pediatric Diagnostic Associates Chattanooga, TN
July 2000 - June 2002
Lab Technician
Accurately completed and packaged laboratory specimens for special off- site tests
Efficiently complied paperwork in order, including laboratory certificates and documentation for tests
Attained laboratory efficiency with well-organized supplies and proper equipment cleaning and sanitation.
Blue Cross Blue Shield and Cigna Chattanooga, TN July 1999 - June 2000
Claims Processor
Accurately processed claims from returned pended claims reports and documentation containing claim edits
Analyzed and verified completeness and accuracy of incoming provider claims.
Pediatric Diagnostic Associates Chattanooga, TN
September 1994 - March 1999
Lab Technician
Conducted and performed venipuncture and in-house tests
Efficiently worked as a Medical Assistant as needed-gave injections to patients, called in prescriptions
Answered incoming calls and scheduled appointments. Hamilton Medical Center Dalton, GA
May 1993 - May 1994
Phlebotomist
Accurately completed labels, paperwork, and system records updates with patients' sample information and personal details
Efficiently gathered blood samples from patients for tests and transfusions. Blood Assurance Chattanooga, TN
June 1989 - August 1991
Phlebotomist
Efficiently gathered blood samples from patients for tests and transfusions
Accurately completed labels, paperwork, and system records updates with patients' sample information and personal details. Education
The University of Tennessee, Chattanooga
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