Tara Lacy

317-***-**** advete@r.postjobfree.com

Self-motivated business professional that leverage excellent interpersonal communication. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency.

CORE COMPETENCIES

Education Supply Management Interpersonal Skills

Case Management Customer Service Creative Design

Data Analysis Public Policy Detail-oriented

PROFESSIONAL EXPERIENCE

The Lacee Experience Indianapolis, IN 2020-Current

Beauty Salon Owner/ Stylist

Trained, supervised and mentored new employees within salon

Scheduled and maintained cash registered for serviced clients

Developed and managed appointments through a phone application system

Applied advanced hair styling techniques to meet the customers wants and needs

Kelly Educational Indianapolis, IN 2014-2021

Substitute Teacher

Implemented teaching plans and maintained procedures in a classroom setting

Effectively communicated with parents, teachers, and students on a daily basis

Ensured learning plans met the capacity and abilities of students in the classroom

Created and maintained an environment that facilitated learning by having consistent expectations and rewards

Division of Family Resources Indianapolis, IN 2010-2014

Eligibility Specialist

Performed intakes and assessments to determine eligibility for specific programs

Interacted with a diverse population with respect and dignity while maintaining confidentiality and case files

Worked directly with Division of Aging with Tier 1 access, to ensure accurate processing of service plan authorizations

Trained seasoned staff on changes and updates made to our CRM platform

Thorpe Services, LLC Indianapolis, IN 2008-2010

Office Manager

Managed personal and business accounts with accuracy

Greeted customers; handles questions and inquiries in person and on the telephone

Oversaw the daily operations of an office setting

Supervised staff and provided training and direction

EDUCATION & TRAININ

Kaplan University Vincennes University

Certificate-Medical Assistance Bachelor of Arts-General Studies

04/2009-10/2009

08/1999-05/2003

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