Pamela E Bender

**** * **** ** - *******, AZ ****1

adveqg@r.postjobfree.com

928-***-****

EXPERIENCE

RETAIL MERCHANDISER – ACOSTA

MERCHANDISING, MARKETING, SALES, & CUSTOMER SERVICE Kingman, AZ - Dec 2016 to Nov 2019 Provides retail sales merchandising coverage and coverage of retail special projects for an assigned retail territory; Responsible for delivery of retail sales merchandising goals across all principals; Meets client expectations regarding retail sales coverage and productivity; Assists supervisors on retail initiatives (new product introductions, contests, etc.); Enter and transmit data in a timely manner; Executes retail territory coverage plan to ensure merchandising coverage goals are met; Executes merchandising events; Maintains full distribution and display of products in assigned accounts per plan-o- gram; Rotates stock, clean and stock display and price merchandise as appropriate; Performs such duties as checking date codes, ensuring adherence to approved plan-o-gram; Reports observations to Unit manager regarding outdated product, unbalanced stock, out-of-stock situations and point of purchase requirements. RETAIL RESET

MERCHANDISER – ADVANTAGE SOLUTIONS

MERCHANDISING, MARKETING & CUSTOMER SERVICE Kingman, AZ - Oct 2016 to Jan 2017 Responsible for merchandising; Resetting manufacturer’s products at retail accounts to ensure customer and clients expectations are met; Reset products, maintain shelf conditions and complete schematics: Implement customer approved schematics/plan-o-grams/MODs with all items tagged and approved; Effectively communicate with internal management and external customers; Efficiently and accurately complete reporting, recaps, timesheets, expense reports (web based and/or manual), and others as needed.

REAL ESTATE AGENT - KINGMAN PREMIER PROPERTIES

SALES, MARKETING & CUSTOMER SERVICE Kingman, AZ - Feb 2005 to Feb 2018 15 accumulated year’s real estate marketing and sales experience in the States of Arizona and Texas. Serving: Kingman Premier Properties, Arizona Turquoise Properties, Liberty Properties, Realty Experts, Century 21 BRR, and ERA. 9 years specializing in marketing and managing lender-owned (REO) properties including managing pre- marketing and marketing activities: occupancy, evictions, relocation negotiations, property valuations, vendor management, property preservation, marketing promotions, weekly to monthly status reporting, execution of purchase contracts, and monitoring of timelines for successful on-time completion of transaction tasks and closings. Real Estate Accreditations & Certifications: Graduate of the Realtors Institute (GRI), Electronic Professional (EPRO), Accredited Buyers Representative (ABR), At Home With Diversity (AHWD), Short Sale & Foreclosure Resources (SFR), FSI Foreclosure Certified, FSI Short Sale Certified.

IT MANAGER/SENIOR TECHNICAL SUPPORT ANALYST - CITIZENS UTILITIES (now UNISOURCE ENERGY) TECHNICAL SERVICES Kingman, AZ - Aug 1992 to Mar 2003 11 years providing technical services in a multiple platform environment with the last 2 years as the IT Manager; Responsibilities includes, but not limited to: Local area and wide area network design, implementation and support: Programmer/Analyst for company performance measurements project; Network security; Team lead on various special systems and project implementations; Enterprise-wide, remote and on- site, technical support of computer systems, peripherals, wireless devices, phone systems, applications; Troubleshooting and resolution of end-user hardware, software and specialized applications.; Software and hardware inventory management; AS/400 billing operations; Support and maintenance of Microsoft SQL server database for historical bill reporting; Phone system installation and management; Systems and applications trainer and AS/400 migration to Oracle and Microsoft SQL Server; Management of department operations: Employee supervision, duty assignments, and budgeting.

MERCHANDISING RELATED SKILLS

Schematics/Plan-O-Grams (MOD’s); Shelving Moving and Placements; Desktop and Mobile Computer Operations; Handheld Scanners; Printers; Sales; Marketing; Customer Relations; Attention to Details.

OTHER PRIOR EXPERIENCE

MANAGEMENT, MERCHANDISING, & RETAIL: Department Manager – Kmart Corp

Owner/Manager – The Pond Source

Owner/Manager – Sealy Pet Center

EDUCATION

• Mohave Community College - Kingman, AZ

o Information Technology – 1994-2014

• Rio Salado Community College – Phoenix, AZ

o Networking Technologies, Novell Netware 5 Administration – 2000

• Wharton County Junior College - Wharton, TX

o Accounting and Computer Science – 1982-1984

• Arizona Technical Institute – Phoenix, AZ

o Computer Programming Specialist – 1981-1982

• Glendale Community College - Glendale, AZ

o General Studies – 1980-1981

TECHNICAL SKILLS

TECHNICAL CERTIFICATIONS

• Microsoft Certified Systems Engineer (MCSE) - 2002

• Microsoft Certified Database Administrator (MCDBA)- 2002

• Microsoft Certified Professional (MCP) - 1999

• Certified Network Administrator (CNA) - 1995

• Computer Programming Specialist Certificate – 1981 Technology Systems & Applications: DOS, Windows (3x, 95, 98, NT, 2000, 2003, 7, 8, 10), UNIX, AS400, NT Server, 2000 MS Server, MS Exchange Server, MS SQL Server, Novell Netware 3, Novell Netware 5, Routers, Switches, Citrix, TCP/IP, DNS, DHCP, MS Active Directory, Wireless Technologies, McAfee Anti-Virus, Norton Anti-Virus, VNC Remote Control, Norton Imaging; Microsoft Office (Word, Excel, PowerPoint, Publisher, Access), and various other applications; Programming Languages: Basic, Fortran, Assembly, Cobol, Commander 4GL w/Prism Database, Project Management, Applications Trainer, Budgeting, Enterprise Technical Support, Troubleshooting and Management of hardware and software across multiple platforms.

References available on request.

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