Time Delivery Customer Service
Resume:
Jeffrey J. Hunt
Nesbit, MS 38651
********@*****.***
Objectives
To obtain a position in an established organization which will allow for long-term continuous growth and achievement, where I can apply my knowledge, experience and hardworking ethics to help achieve company growth and efficiency.
Experience
J&C Handyman and Home Repair, Nesbit, MS
01/2022 – 12/2022 – Owner
• Met with clients to determine their needs.
• Various projects for residential homeowners.
• Managed the books, including expenses and paying invoices, for the business.
• Prepared estimates for the client.
Inx International, Olive Branch, MS
05/2020 – 12/2021 – In-plant Ink Room Manager
• Color match ink for aluminum cans.
• Maintain customer satisfaction by superior service.
• Produce ink batches (under 100 lbs) for the press floor in accordance client standards.
• Order large ink batches (over 100 lbs) to ensure press floor is fully stocked.
• Verify standards have been met for off-site ordered products.
• Return and document unused ink to put back into inventory.
• Manage inventory levels to ensure on-hand stock levels are correct. ITW Trans Tech, Carol Stream, IL
04/2014 – 07/2019 - Senior Quality Control Lab Technician
• Manage work flow within the department and schedule staff to accommodate.
• Schedule projects for ink mix department.
• Tested initial raw material deliveries for accuracy of composition.
• Blending of raw materials and adjusting production batches to required specifications.
• Manufacture production batches to client specifications in accordance company standards.
• Process color matches of ink for industrial pad printing.
• Conference calls with clients for color concerns and future projects.
• Investigated and resolved client issues
• Coordinate with customer service and shipping/receiving for proud 99% on-time delivery.
• Perform ISO audits and confirm processes.
• Restructured manufacturing warehouse materials to optimize efficiency. Jeffrey J. Hunt
1588 Breckenridge Dr.
Nesbit, MS 38651
********@*****.***
2
Becker Specialty Corp, Elk Grove Village, IL
01/2010 – 04/2014 - Senior Quality Control Lab Technician
• Manage Quality Control department.
• Color match industrial paint.
• Responsible for creating new formulas and revisions to existing formulas.
• Schedule the order of batches to ensure production deadlines are met.
• Train and implement company policies, procedures and techniques to new hire technicians for the Quality Control department.
• Investigate customer concerns and create strategies to avoid incidents. 10/2004 – 12/2009 - Junior Technician
• Experienced in shading all levels of batches for coil coating and water-based formulas.
• Execute decisions in approval of batches.
• Developed and implemented new formulas.
• Take corrective action to improve trial formulas. Education
Waubonsie Valley High School, Aurora, IL
Additional Skills
• Skilled in blending, batch making, quality control and color matching.
• Proficient in resolving formula issues.
• Attended EPA Environmental classes and trained
for health emergencies and fire situations.
• Use the X-Rite, LabScan and I-5 McBeth color
instruments for quality control.
• Use various viscometers, weight cups, weights
solids and other calibration equipment.
• Trained in ISO 9001.
• Detailed oriented with excellent work ethic.
• Highly organized to maintain timelines
• Additional 7 years’ experience in retail/customer service.
References – Available upon request
Contact this candidate