Service Representative Customer
Resume:
DELTA
ATKINS
Customer Service Representative
Provide Exceptional Service
References Available Upon Request
SUMMARY
CONTACT
Customer service professional with strong ability to multi-task, prioritize, and manage time
effectively. Team player with people skills and a
friendly positive attitude. Offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a
professional manner. Also coming with 5 years
retail sales experience in addition to 2 years proven customer support experience.
10101 W Sam Houston Pkwy S
Apartment #1209
Houston, Texas 77099
*************@*****.***
EXPERIENCE
SKILLS
Remarkable Bargains
Customer Service Representative
5/17/2019 – 03/10/2020
Responsible for handling a wide range of incoming calls and face to face meetings with customers. Also in charge of resolving all interactions positively and to customers’ satisfaction.
Handles incoming calls or inquiries from prospective customers or clients, up to 50 calls daily.
Assists customers effectively by solving customer disputes. Received an average 90% rating.
Provides customer additional information of services resulting in sales improving by 10% in 2019.
Relationship building
Conflict resolution expert
Service and people oriented
Customer engagement
Positive attitude
Cash handling and processing
Excellent communication skills
70 WPM Typist
Delta D’s Kitchen
Restaurant Owner
06/03/2012 – 02/12/2020
Hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for staff.
Hired, trained employees including kitchen staff on recipes.
Control operating costs and promoting efficiency including weekly, monthly annual finance reporting.
Balanced cash money and inventory with zero error rate.
Processed cash withdrawals, deposits, and selected internal and external account payments.
EDUCATION
High School Diploma
1999
Customer Service Training
2020 – 2021
During Covid pandemic, I engaged in learning. I
completed Custer Service Training with the goal of improving support and satisfaction among customers.
Contact this candidate