Kimberly Flanagan
Ethical & Hard working
Firestone, CO 80504
************@***.***
• Medical Records
• Customer Service
• Team player
• Strong work ethic
• Attention to detail
• Notary Public
Authorized to work in the US for any employer
Work Experience
Giant
StickerGiant - Longmont, CO
September 2022 to Present
Customer experience professional. Assisting customers with their sticker order by providing the best customer service. Phones, slack, google email, zen desk, google calendar. Medical Records Coordinator
Medix - Remote
April 2022 to September 2022
Temp to hire. Request medical records by phone and fax. Pull medical records from different electronic systems. Customer service, Inbound and outbound calls. Programs used:
Novant Health
Virtix Health
Outlook
Epic
Sfax
Citrix
Integris
Ring Central
Inovalon
Medical Records Coordinator
Colorado Sleep Institute - Longmont, CO
July 2019 to April 2022
• Process Medical Records Requests
• Request Medical Records
• HIPPA certified
• Prioritization
• Phones
• Process emails
• Athena net
• WELL
• Res Med
Image Scheduler
Rocky Mountain Cancer Centers - Boulder, CO
May 2016 to September 2018
• Scheduling
• Data entry
• Typing
• Multi Line Phone system
• Coding
• Centricity
• I Know Med
• Mosaic
• Epic
• Word
Education
College in Esthetician
IBMC College - Longmont, CO
October 2018 to April 2019
GED in GED
Jefferson County Adult Education - Lakewood, CO
November 1983 to December 1983
N/A in N/A
Arvada - Arvada, CO
1980 to 1982
Skills
• Medical records (2 years)
• Medical Scheduling
• HIPAA
• Athenahealth
• Medical Office Experience
• Epic
• EMR Systems
• Data Entry
• Office Administration
• Clerical Experience
• Records Management
• Documentation review
• Customer service
• Multi-line phone systems
• Customer support (3 years)
• Patient Care
• Office experience
• Filing
Certifications and Licenses
Esthetician
April 2019 to March 2022
Licensed Esthetician
Assessments
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Expert
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Electronic health records: Best practices — Familiar August 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Administrative assistant/receptionist — Familiar
August 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Self starter, Adept at time management with little to no supervision. I also work well with a team.