Administrative Assistant Office

KAREN HARDING

*** ********** **

La Crosse, WI **603

Ph.: 608-***-****

*************@*****.***

Professional Summary

Professional and service oriented with over 25 years of customer service. My computer skills include Word, Spreadsheets, Excel, and Desktop Publishing. Excellent communication skills as in written, oral, and business. Knowledge of medical terminology and record keeping. I have over 30 years of experience in Cosmetology. I have a variety of experience in the field as in Manager, stylist, Instructor, contractor and booth renter.

SKILLS

Service Oriented

Critical Thinking

Instruction

Active Listener

Customer and Personal Service

Management of Personnel Resources

Administrative and Management

EXPERIENCE

Time Management

Coordinating

Clerical

Telecommunication

Education and Training

Computer and Electronics

Reading Comprehension

Cosmetology Instructor Jan 2001 – April 2008

Scientific College of Beauty and Barbering – La Crosse, WI

Created lesson plans for each class taught.

Trained and supervised students.

Recommended and explained use of different products and the reasoning.

Counseled students on career and educational objectives.

The classes taught included basic theory, haircutting, chemical relaxing, manicuring, pedicuring, facials, and ethnic styles.

Graded final exams and practical exams.

Kept detailed records of attendance, exams, and grades.

Office Assistant July 1995 – March 1996

Schermerhorn Chiropractic – La Crosse, WI

Scheduled and confirmed appointments for clients.

Answered phones and gave information to callers, took messages, or transferred calls.

Greeted visitors and handled their inquiries or directed them to appropriate persons.

Used computer for various applications, such as database management or word processing.

Created and maintained, and enter information into database.

Set up and managed paper or electronic filing systems, recording information, updated paper work, or maintained documents such as correspondence or other material.

Took dictation by machine and transcribe information.

Updated and filed clients’ medical records.

EDUCATION

Associate of Applied Science: Medical Administrative Professional

Western Technical College – La Crosse, WI

I am currently attending Western Technical College for Medical Administrative Professional. My expected graduation date is May 2016. I currently have a GPA of 3.0 and also the President of the Medical Administrative Club.

Instructor License: Cosmetology Feb 2005

Scientific College of Beauty and Barbering – La Crosse, WI

Attended Scientific College of Beauty and Barbering for theory and clinic floor hours in cosmetology instruction. Developed my own lesson plans and passes the state exam and also was hired on by the college.

Associate of Business: Administrative Assistant Information Technology

Western Technical College – La Crosse, WI

I completed courses in the Administrative Assistant degree.

REFERENCES

Are available upon request.

Contact this candidate