Scrum Master Business Analyst

Professional Profile

As a Certified Scrum Master, I own and advocate Agile Scrum processes. I facilitate Sprint/Release Planning, daily stand-ups, Sprint Review Meetings, Sprint Retrospectives Meetings, Software Code Reviews and other related meetings. I have proven skills in project management, communication, problem solving and collaboration. I am a servant leader to scrum teams where I ensure Agile methodologies and principles are adhered to throughout iterations, prevent interference from outside the Scrum team, provide assistance to the team, keeping teams focused and delivering success.

Experience

Solution Owner

Slalom Consulting LLC – Atlanta, GA Feb 2021 – Oct 2022

Part Agile Scrum Master, Project Manager and team Leader; Solution Ownership allows you to shape the path from vision to delivery. I have led teams with organizations such as Nuance, a speech recognition company whose focus is on medical dictation and transcription tools and Foundation Medicine Inc. a next-generation genomic insights company specializing in providing comprehensive genomic profile tests which help guide informed treatments in cancer care.

Defined and work within an agile project governance framework (e.g. establish team cadence, facilitate Scrum ceremonies, manage dependencies, issues and risks)

Acted as the functional and subject matter authority for the solution and act as the liaison between product, technology, business, and governance teams related to the Cloud Transformation solution

Partnered with the Product Owner to define the product roadmap and own the structure and content of the product backlog. Wrote user stories that effectively communicate stakeholder requirements, are easily consumed by software development teams, and retain focus on the Minimum Viable Product (MVP)

Managed and mitigated team risks and dependencies through coordination with other related product/project teams and business organizations

Drove delivery across multiple domains, e.g. define and validate the technical approach, strategy, and deliverables with engineering leads; led QE in the execution of test plans and verification of sprint feature releases; facilitate UAT and business validation of major releases

Evangelized Agile methodology and partner with clients to ensure full understanding and execution of Agile roles

Scrum Master

Global Payments Inc. – Atlanta, GA Nov 2019 – Apr 2020

Managed and supported new system integration and application maintenance initiatives to facilitate Global Payments’ card processing and comprehensive consumer payments solution through the Data & Analytics team.

Lead Agile ceremonies, maintained Scrum/ Kanban Boards using CA Technologies RALLY project management system, identified project resource requirements, developed capacity plans. Generated delivery metrics, along with other required artifacts in accordance with development process standards.

Collaborated with business & technology portfolio stakeholders to report project status, manage issues/risks to project delivery, prioritize IT requests for enterprise release alignment.

Collaborated with scrum team to create technical and non-technical user stories and implement tasks to ensure accuracy and feasibility.

Removed impediments and protected team members from interruptions and distractions to maximize productivity while leading strategic release planning.

Scrum Master

IBM Watson Health - Smyrna, GA Feb 2019 – Sept 2019

Served as Scrum Master, supporting an enterprise data warehousing solution for Medicaid funding for the State of Georgia/ Department of Community Health (DCH)

Guided the team and organization on how to use Agile/Scrum practices and values to help increase customer satisfaction.

Facilitated daily scrums, Sprint Review, Retrospective, Planning, Release Planning, Sprint execution tracking and Risk Management.

Identified and removing impediments.

Assisted the team in resolving impediments by identifying resolution stakeholders and leading in the development of a resolution plan.

Assisted the Product Owner/Business Analyst in the definition. Maintenance, grooming, prioritization, etc. of team’s backlog and ensure there is a consistent flow of work to the development teams that aligns with company priorities.

Gathered and understand requirements, work with clients, users, business/product owners & SMEs to understand the goal and be able to translate and breakdown requests into user stories, authoring additional requirements artifacts and project documentation as needed

Facilitated discussions, decision-making, and conflict resolution.

Worked closely with the development team to ensure clear understanding of requirements and the technical vision.

Assisted in the presentation of materials for reveals/showcases and other stakeholder meetings, as needed.

Scrum Master

NCR Corporation – Atlanta, GA Aug 2018 – Dec 2019

Responsible for coaching cloud DevOps engineers on developing cloud products and API’s for third party customers.

Responsible for leading and mentoring teams, stakeholders and management on the Agile methodology, Scrum ceremonies and best practices.

Collaborated with Program Managers and stakeholders to establish result oriented processes, providing continuous monitoring and adjustments when necessary.

Established best practices by collaborating with other Scrum Masters and Agilists through communities of practice and smaller sync-ups.

Utilized Kanban and Scrum in order to improve workflow.

Leveraged my interpersonal skills while facilitating Sprint Retrospective meetings to challenge team members, create an environment of respect, collaboration and trust.

Monitored, documented, and reported using JIRA, Confluence and AgileCraft management tools.

Capable of leading distributed and remote teams.

Scrum Master

Pinnacle Mutual – Atlanta, GA Apr 2016 – Jun 2018

Coordinated and facilitated scrum ceremonies including sprint planning, retrospectives, and daily stand-ups.

Led the efforts in analyzing the existing system and understanding the new requirements in order to make the release backlog more concise.

Led team to optimize various development and support tools that would increase productivity and quality.

Introduced Agile collaboration meetings to lead developers to resolve impending issues during sprint runs.

Facilitated Sprint/Release Planning, daily stand-ups, Sprint Review Meetings, Sprint Retrospectives Meetings, Software Code Reviews and other related meetings.

Analyzed user needs, software requirements, and constraints in the context of the system architecture epics/features/stories.

Worked with cross-functional teams on various platforms including QAs, Business Analyst, Project Managers, Product Owners, and Developers.

Participated in Sprint meetings and approved delivery team committed user stories based upon established acceptance and definition of completed criteria.

Education

NYC College of Technology - Brooklyn, NY

A.A.S Information Technology 2003 – 2005

Certified Scrum Master (CSM) - Scrum Alliance

Skills

PERSONAL

Servant Leadership, Time Management, Adaptable, Facilitator, Team Building, Change Management, Quality Control, Motivator, Transparent, Problem Solver, Relationship Builder

AGILE TOOLS

Jira, CA Agile (Rally), Version One, Team Foundation Server (TFS)

PROFESSIONAL TOOLS

Jama, Confluence, MS Office Suite, MS Visio, MS SharePoint, MS OneNote

OPERATING SYSYTEMS

UNIX, Microsoft Vista, Microsoft Enterprise, Apple OSX

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