Bernadette Dungo

*** ********** ****.

Norwich, CT 06360

Phone: 347-***-****

Email: adveje@r.postjobfree.com

Proven track record of consistently exceeding expectations in leading different teams, in the past 14 years at Medisys Health Network's Informatics Department. A loyal employee with excellent multi-tasking abilities and effective and quick problem-solving abilities, who also is highly adaptable, thrives on new challenges and welcomes responsibilities. EXPERIENCE

6/2020 - Present IDENTITY AND ACCESS MANAGEMENT MANAGER The Identity and Access Management (IAM) Manager performs core provisions functions for the MediSys Health Network. This includes: Manages Epic Security Team in coordinating and processing of Epic Security access requests.

• Conduct Epic access audits and ensure all access changes are in accordance with Informatics protocol.

• Ensure Epic access granted is based on the minimum access required for Epic user community to perform job functions.

• Leads annual PWC Epic readiness efforts by ensuring that the PWC HB/PB Access Audit is completed in a timely manner.

• Coordinate and participate in annual Risk and Cybersecurity Assessments.

• Oversees, approves and performs Data Courier functions.

• Coordinates Policy efforts for IT and Informatics departments Provide procedures for IT support and Epic Support

• Manages all device access management, policy and procedures:

• Responsible for the deployment and administration of Password Access Management (PAM) across endpoint, server, network environments

• Responsible for implementation, administration, and maintenance of the Active Directory i. Active Directory monitoring and troubleshooting user issues and lockouts. ii. Exchange and Office 365 Administration, configuration, migration and user support. iii. Account creation and provisioning, access termination, exchange account setup

• Manages all Remote Access Provisioning:

i. Access Administration of the Citrix infrastructure and farms. ii. 2FA and MDM access management

iii. Access administration of the VMWare and any other virtualization platform(s). iv. Access administration of the Wintel server infrastructure. v. Access Compliance and Auditing across all computer systems Certified: Imprivata Identity and Access Management – 2023 Imprivata Privilege Access Management – 2022

Certified Information Security Auditor – in progress 09/2014 – 6/2020 EPIC SECURITY TEAM LEAD

Responsible for providing guidance and mentorship to lower-level security analysts. Collaborated with the department heads who expected to provide business and technical guidance and expertise.

Responsible for planning the work, efficiently delegate and follow up with staff’s tasks and provide guidance and support. Develop and evaluate priorities, classify staff requirements, and identify needed participation and scope as well as objectives for the security team.

Ensure system controls by auditing level of access and implemented improvements that are in compliance with the department’s Policies, HIPAA, Joint Commission regulations and Risk Assessment’s recommendations.

• Assist in the maintenance and development of the department’s policies and procedures.

• Helped develop access provisioning protocol for the Department of Health users and external governing auditors, as well as Organ Donor participants.

• Responsible for reviewing and approving of all security related changes on users’ access by other Epic applications analysts prior to migration to Production.

• Recognized the gap in compliance and implemented a process to revise or modify end-users access.

• Responsible for evaluating and assessing all users access and users roles and amending access that is more appropriate in accordance to the organization’s policy, Joint Commission, HIPAA regulations and Risk Assessment’s results and recommendations

• Responsible for ensuring the integrity of the security relating to EHR by auditing, monitory and administering the release and change management procedures.

• Provide confidential reports and serve as digital footprint investigator to the Privacy and Security and HR teams for legal purposes.

• Managing an on-going project that requires rebuilding users’ Epic applications templates.

• For yearly Risk Assessment – responsible for the coordination and schedule of IT, Informatics, and Risk Management Risk Assessment

• Troubleshoot complex Epic security issues or enhancement proactively, that may impact multiple applications. Recommend corrective solutions or alternatives.

10/2010 – 09/2014 REPORT TEAM & MEANINGFUL USE TEAM LEAD Responsible for the development of all CMS requirements to ensure that the electronic health record technology is used in meaningful way. Worked closely with the Clinical Documentation and Quality Assurance teams to ensure the health information is shared and exchanged to improve patient care.

• Liaison between the department heads, Quality Assurance team and the Crystal report writers

• Responsible for the review of annual Meaningful Use requirements and new regulations

• Ensured that all Meaningful Use requirements were reflective on the Clinicalapplication system/s and reportable documents

• Worked closely with the clinicians to ensure that workflow required by Meaningful Use rules were monitored and followed.

• Responsible for the annual Meaningful Use presentation of the prior year’s outcome

• Provided the report writers the necessary master files and record ids and ensure that the criteria and/or requirements were clearly defined and understood.

06/2007 – 10/2010 CLINICAL DOCUMENTATION TEAM LEAD Responsible for the coordination and oversee the team members activities, to ensure on-time delivery of the projects. Worked closely with the clinical super users and/or operational counterparts to ensure consistent and continued business and clinical processing methods.

• Experienced with 2 successful Electronic Health Record (Epic) Implementations

• Lead teams in prioritizing tasks and ensure projects meet the expected timeline as outlined on the project plans.

• Executed clinical documentation improvement initiatives.

• Provided support to all levels of users including physicians and nurses on hyperspace navigation. Assisted staff in understanding application functionality and effectively and professionally dealt with frustrated end- users during go-live.

• Responsible for the development of CMS required workflows and reportable data for Meaningful Use

• Attended team meetings, core group meetings to discuss teams, projects and workflow development activities, work tasks and issues.

• Provided an on-going communication with users, managers, department heads and vendors to assure unbreakable support to the initiatives. Education:

Keller University of Management – New York, NY Completion Date: 04/2018

Master of Science in Information Systems Management Double Major in Information Security and in Project Management Honors: With Distinction

DeVry University of New York, NY Completion

Date: 10/2003

Bachelor of Professional Studies in Computer Information Systems Major in Programming

Skills:

Understanding and know-how of most Epic applications (Security Admin) security related processes (including but not limited to Security Classes, Profiles, Menus, Activities, Workflow Engine Rule, Rules, Templates). Strong analytical, logical, problem solving or resolution and facilitation skills as well as exceptional organizational competence which are qualifications needed for auditing computer systems. Security Planning and Implementation. Troubleshoots complex security issues which can impact multiple applications. Knowledge of writing Crystal report, Workbench, SQL, and proficient with Excel, Word, Power Point. Adaptability and flexibility, attention to detail, collaboration and teamwork, problem solver, resourceful, independent, communication, reliable and loyal.

References:

Dr. Nemazie – former (CMO) of Flushing Hospital Medical Ctr – 707-***-**** Dr. Barbara Kapelman – former (CMIO) of Medisys Health Network – 917-***-**** Nallibe Luna – former Informatics Director of Medisys Health Network – 917-***-**** Anan Deopersaud – current Sr. IT Director of Medisys Health Network – 917-***-**** Mohammad Elsayed – former BI/Reporting Manager of Medisys Health Network – (212) 920- 4949

Contact this candidate