Administrative Assistant Package Handler
Resume:
PROFESSIONAL PROFILE
Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.
§Academic Honors Recognition / High Honor Roll.
§Experience with Microsoft Office (Word, Excel, and PowerPoint). Type 35 WPM.
KEY QUALIFICATIONS
Basic Coding Skills for ICD/CPT Medical Billing Third Party Medicare Medicaid HMO PPO
CMS1500 Claim Form Billing Cycle Claims Appeal Process
Medical Records Management Release of Information
Electronic Health Records EHR / EMR Greenway Computer Information Systems
HIPAA Compliance Anatomy & Physiology Meaningful Use ICD-9 ICD-10
Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration
Medical Laws & Ethics Pathophysiology for Medical Office Principles of Management
Medical Transcription Office Accounting MS Office / MS Word
EDUCATION
Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2017
PROFESSIONAL EXPERIENCE
Afni Opelika, AL 11/2011 – 04/2014
Customer Service Representative
§Contacted customers to respond to inquiries or to notify them of claim investigation results or adjustments.
§Determined charges for services requested, collected deposits or payments, and arranged for billing.
§Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Angelite Family Clinic West Point, GA 05/2005 – 08/2009
Administrative Assistant / Secretary
§Answered telephones and gave information to callers, took messages, and transferred calls.
§Greeted visitors or callers and handled inquires or directed them to the appropriate department.
§Recorded information, updated files or paperwork, and maintained documents such as correspondence.
§Scheduled and confirmed appointments for clients, customers, and supervisors.
Lagrange Molded Products Lagrange, GA 09/1999 – 02/2004
Package Handler
§Accurately read labels, verified numbers, memorized and carried out instructions.
§Completed tasks in the required time limits with high levels of accuracy.
§Loaded materials and products into package processing equipment.
§Recorded product, packaging, and order information on specified forms and records.
VOLUNTEER EXPERIENCE
West Georgia Medical Center Lagrange, GA 1997 – 2000
Candy Striper
§Greeted patients upon entry to hospital and ensured a welcoming environment.
§Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.
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