RUBY KUKLENSKI

*** ******** ****** ***.

Mount Laurel, N.J. 08054

Phone: 856-***-****

Email: advego@r.postjobfree.com

Objective: Dedicated, detail oriented professional where my extensive background in pharmacy and human resources will allow for my transition into management opportunities and allow for future growth.

PROFESSIONAL EXPERIENCE

2002- Present CIGNA/EXPRESS SCRIPTS, FLORENCE NEW JERSEY

LEAD PHARMACY TECHNICIAN (VS1, VS2)

Electro/Mechanical Operations Value Stream 2 (VS2) Lead

Serve as a point of escalation for issues requiring a higher degree of expertise/discretion to resolve as it pertains to the Electro/Mechanical Operations of Value Stream 2 (VS2).

Proficient in all 16 VS2 Machines (i.e. 11 Unit Of Use Robotic Machines and 5 Manual Unit Of Use Machines) and the Order Sorter.

Complete knowledge of the Computer Interface (i.e. HMI), which controls the Robotic arms, Conveyor Systems, E-Stops, Transit Totes, Printers, Fuses and Routing Issues.

Troubleshoot the Robotic arm issues for 11 VS2 Robotic machines.

Complete understanding of Order Sorter issues (e.g. Timing issues, E-Stops, Malfunctions).

A working understanding of the Electrical Panel as it pertains to the Order Sorter.

Determining Vacuum Pad issues within all VS2 printers.

Complete knowledge of the HMI interface and navigating through the various screens for both functional operations and troubleshooting electro/mechanical resolutions.

Called upon as second level to resolve multiple machine faults on all of the VS2 Machines (i.e. fault resolution requiring a complete understanding of both the computer interface and the mechanical aspects of the machinery).

Utilizing the PDA (i.e. Handheld devices) to help troubleshoot and resolve issues.

Recovering from E-Stops, Power failures and Fault Recovery.

Represent pharmacy operations in cross-functional meetings and projects.

Occasionally work as VS3 Lead Pharmacy Technician.

Assist Pharmacists with prescriptions for distribution through the system by the reallocation of the drug containers from Bulk and Prep for individual and corporate costumers.

Solving Pharmacy related issues (e.g. aged orders, valid dating, escalating purchasing needs).

Escalating relevant and pertinent issues to upper management (e.g. possible need for mail stops, personnel issues).

Act as the professional liaison between upper management and pharmacy technicians.

Experienced and proficient as a Lead in VS1 HVF/Bulk and Prep/MACHINE.

Experienced and proficient as a Lead in VS2 Unit of Use machinery/Manual Unit of Use machinery.

Gained experience in Quality Control, Manual Picking, Generating Work Order for Technicians.

Proficient in resolving and working on the Aged Order Report.

Responsible to communicate verbally or via email to all relevant departments (sending and receiving).

Using Share Point for NDC Removal / Manufacture Change.

Act as a liaison between Drug File Pharmacist and Staff Pharmacist to ensure correct procedures are followed in VS2 (previously VS1).

Holding Technician meetings / Assign stations and Prepare Technician schedules.

Work with the Inventory department to ensure sufficient locations are available for overstock locations and ensure changes are made when manufacturer changes occur.

Assure a smooth transition occurs when old drugs are removed and new drugs are placed on line.

2018-2020 RITE AID CENTRAL FILL, DELRAN NEW JERSEY

SUPERVISOR PHARMACY PRODUCTION

Monitor production floor and update Pharmacy Director and Production managers the following day.

Interview possible New Technician Hires (both internal and external).

Counsel Technicians (e.g. Attendance, Point system, Conflict Resolution, Policies and Procedures on General Information).

Coordinate with Packing/Clerk Supervisor to ensure for a seamless production day.

Responsible for a full Technician training in all relevant areas (i.e. Replenishment, Manual Picking, Tote Picking, Inventory and Advanced Exceptions).

Manage various areas of production (i.e. Technician, Pharmacist queues and gaps in production).

Authority to reschedule Pharmacist into functions, as business requires.

Point person for general issues whether Pharmacist, Technicians or Clerk Packing.

Responsible for every order leaving the building and reaches the patient as production ends on my shift.

Assign Technicians to their designated area.

Responsible for Technician schedules and trainings (both in person and online requirements).

Responsible for scheduling orders (real time) and resolving Web Orders.

Responsible for daily prescription orders of approximately 30,000 regardless or first shift numbers.

Authorize Early Outs/Late in’s/Days Off/Vacation requests.

1999-2002 GREENLEAF ASSISTED LIVING HOME, MOORESTOWN NEW JERSEY

GENERAL PATIENT CARE LIASON

Make rounds and check when everyone retires for the evening for any general patient requirements.

Responsibilities varying from general health needs to dietary needs.

Responsible to report any glaring issues to the evening and/or morning team.

1997-1999 EAST INN, MERIDEN CONNECTICUT

FRONT DESK

Maintain guest records and book reservations.

Operate computer programs and multi-line phone systems.

Responsible for bookkeeping responsibilities and valid balanced payment records,

Contact necessary personnel to assist in resolving issues when challenges arise, ensuring guest comfort.

Provide an outstanding guest experience (e.g. answering questions/concerns, greeting, ensuring a safe environment exists).

Coordinate with housekeeping to make sure rooms are prepared for checked in residents.

EDUCATION

1992-1994 PHILIPPINES WOMEN UNIVERSITY

Pharmacist

2002 BURLINGTON COUNTY COLLEGE

Pharmacy Technician

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