Chief Operating Program Manager

Mick Wiskerchen https://www.linkedin.com/in/mickwiskerchen/

208-***-**** ****.**********@*****.***

Areas of Expertise

Executive with history of world class growth success, as a player and coach. Scaling very successful organizations and companies including; SaaS, High-Tech, FinTech, Web 3.0, Blockchain, Product, Manufacturing and Service driven companies in the millions to billions of dollars. Overseeing all aspects of growth including Capital - Seed to Series A – D to IPO and exit. Operational growth / scale including sales, marketing, products, and customer success. Fantastic domestic and international experience, track record with startups to Fortune 100/500 companies. Reputation as a calculated risk taker, gifted communicator, honorable and respected leader that builds incredible companies that WIN.

Revenue Growth Accelerate Talent Deliver Results Strategic Planning Operational Excellence Accountability P&L Management Transformation Growth Officer Venture Capital Private Equity Think Big Lean Process and Metrics Driven M&A Customer Obsession Diversity and Inclusion Change Management Speed and Trust

Professional Experience

REVvy Technology – FinTech / Prop Tech / Web 3.0 December 2021 - Present

Co-Founder and CGO Chief Growth Officer

For an incredible Web 3.0 FinTech and PropTech blockchain venture. Drive excellence, scale, and strategy for aggressive Client growth, GTM planning, lead generation, nurturing, along with Client onboarding and success.

VentureCapital.Org October 2021 – February 2023

CEO – Chairman of Board - ID

Top USA Accelerator partnership; leading, mentoring and driving entrepreneurs to capital, scale, and success.

Rectify Partners - ATENFOLD Consulting - President January 2016 – March 2022

Operating Partner - Fractional C Suite and Strategic Advisor

Operating Partner - Providing Full time or Fractional Executive transformational leadership to accelerate client growth and transform the future of client companies as CRO CGO COO CEO and Strategic Advisor. "I lead, build or wrap around teams to accelerate revenue growth and operations to WIN." My emphasis on scaling companies and aggressive growth is through proven accelerated business models, best practices, clear communication, accountability, and solid processes / metrics. Excellent leader and communicator with a proven track record who can execute immediately.

Examples of Client Portfolio Companies – Fractional leadership and Strategic Advisor roles I have led:

ProService Boise - CEO, in 18 months led a turn around and exit of a $1.2B Joint Venture eCommerce, Service and Manufacturing goods customer operations center, through operational, financial, and cultural transformation.

AppDetex - CRO / CGO, grew a $4.5M SaaS company to $12M within 15 months while securing $10M in private equity capital, installing scalable sales, marketing, service processes, tools, key performance indicators and a winning go-to-market strategy. Landed Nike, Calvin Klein, Apple, Google, Facebook, Warner Bro’s, Costco, etc.

Teal Communications - Strategic Advisor / CGO, for a Venture backed IoT 5G company in 10 months implemented best-in-class sales methodology, human capital, processes, Salesforce.com and KPI’s to drive scale.

EdPower – CRO, for an EdTech SaaS company implemented a best-in-class sales methodology, human capital, processes, platform, retention program and KPI’s to scale while securing $3.5M funding in 14 months.

Google - Schmidt Futures $24B – Rise Program – EdTech; working to help Gen Z and youth in a selection program for mentoring, funding, and placement to help social good around the world. Helping streamline, onboard, and influence the Hello World program through technology, data, and simple processes to thrive globally.

Primary Weapon Systems - Strategic Advisor, successfully brought this manufacturing company/business back to profitability, doubled revenues and closed a transaction and sale by increasing sales/profits aggressively, operational efficiencies and fostering a high velocity and rewarding culture implementing lean principles.

ClickBank - FinTech - Marketplace Platform and Service June 2016 – November 2017

Chief Operating and Growth Officer – COO / CGO

Grew to now ~ $1B plus FinTech Global Marketplace and Service Platform for lifestyle brands, products, and services. With 200 million customers, six million platform users and distribution in 190 countries.

Led 125 plus employees, accountable for all Sales, Marketing, Service and Compliance organizations.

Transformed the culture to hyper growth by implementing best in class sales, marketing and service strategies with Voice of the Customer VOC processes, KPI’s and CRM Salesforce.com to optimize talent, performance, and risks.

Leveraged Business Intelligence and Data Analytics to monitor market trends and insights, to influence our product roadmap, GTM strategies, pipeline growth for new and expansion revenue and drove a robust retention program.

Micron Technology (MU) March 2007 – May 2016

Executive Sales, Operations, and IT Business Partner - Reported to the President, Sr. VP of Sales and CIO

Scaled this High-Tech company from $4.5B to now $30B by developing, aligning, and executing strategic plans, partnerships, mergers & acquisitions, sales solution teams, and licensing models for short and long-range objectives.

Drove customer value and scale through new sales, products and solutions that meet the needs of clients such as Costco, Kroger, Apple, Best Buy, Google, Amazon, Staples, Target, Facebook, GoPro, HP, IBM, etc.

Managed and enabled a $150M budget and influenced 1,200 indirect reports plus 25 direct reports. Accountable for all Solution Sales, Service channels and personnel; Direct, Distribution, eCommerce, and Retail.

Provided $85M return on driving new Sales Enterprise Account Territory models, Digital strategies, and pricing technology. Along with, growing revenues another $81M in five countries, launching a best-in-class B2B and B2C eCommerce platform and streamlined Distribution processes.

Leveraged SaaS and On-Premise world class technologies (e.g., Salesforce.com, Marketo, SAP, Websphere, Microsoft suite, Apptus, Tableau, Oracle) executing CRM-Voice of the Customer Solutions and Supply Chain transformation.

Netted company more than $151M ROI following successful worldwide supply chain re-engineering initiative.

Efficiently managed Customer portfolio and program of more than 29 global initiatives (total value of $525M).

Increased global sales by 65% and reduced inventory by 30% through implementing new channel strategies, simplified business processes, intelligence, and executive KPIs across the portfolio of business units.

Who’s Calling and ClickPath - Vista Capital - (Private Equity exit) January 2005 – February 2007

Director of Growth - Sales & Business Operations

Chartered and scaled a startup technology and service $20M company into a midsize SaaS $120M enterprise and a Private Equity exit. Managed $8M budget, 25 direct reports, and 145 indirect reports.

Drove new Enterprise Client Accounts, and VAR’s / Resellers (white labels) from hundreds to 5,500 in 24 months e.g., Fidelity, H&R Block, Hendricks Motors, Toyota, Honda, Getty Images, etc.

Grew revenue by 250% and improved client retention by 65% through aggressive business development, channel strategies, strategic marketing, and operational service excellence initiatives.

Scaled sales, marketing, and call centers from 45 to 325 team members by implementing best-in-class technical cloud-based SaaS solutions and processes for CRM with Salesforce.com and DocuSign.

Directed sales and product distribution strategies, roadmaps, and pipelines for new accounts. Upsold opportunities and orchestrated retention and product/service initiatives, including operational reporting.

AT&T Wireless - (IPO) November 2002 – January 2005

Senior Growth Consultant –Strategic Planning, Sales and Marketing reported to Chief Strategy Officer

Leadership role in IPO - Successfully scaled a $14B business into $41B in five years. Played key role in leading, directing, and consulting on a digital and mobile sales, service, eBusiness, and third-party strategies combined with process improvement plans tied to acquisitions, B2C, and B2B customer retention and growth for 21.5 million customer base. Managed $610M budget and 25 direct reports.

Grew revenue 150% and improved client retention by 60% through driving business development, channel and service strategies aimed at increasing revenue, client’s lifetime value (LTV) and decreasing churn.

Devised strategies to acquire, grow, and provide exceptional service to clients e.g., Google, Siemens, GE, Apple, Merck, Merrill Lynch, Microsoft, UPS, Lockheed, Dept. of Defense, General Mills, Honeywell, and Japan Airlines.

AT&T Wireless - Continued January 2000 – November 2002

Senior Program Manager, Enterprise Solutions – Sales and Service

Developed, led, and grew a B2B strategy, solutions, services, and a plan to scale a new B2B business unit.

Accountable for all Enterprise B2B growth, including processes and systems, led a 45-member solutions team.

The Boeing Company - Selected for 2yr prestigious Global Leadership Program January 1997 – January 2000

Manufacturing Business Unit Leader and Finance Program Manager

Executed on major company solution initiatives for the Chief Operating Officer COO and GM.

Managed 45 direct reports and 135 indirect reports.

Delivered $1.2B hardware / software financial project and audit review (50% ahead of schedule and 25% under budget) to the CEO, CFO, and Board of Directors.

Turned around a stalled $182M investment, recouping lost time and meeting 100% of deliverables.

Lean Expert and Consultant June 1993 – January 1997

Headed a business unit engaged in driving global industry manufacturing, service best practices, and change management worldwide. Managed 45 direct reports and 145 indirect reports.

Mentored by Top 7 Toyota Executives - Shingijitsu Consulting in Asia over a 24-month period certified in Lean.

Drove cross-functional effectiveness and throughput by deploying best practices for manufacturing, supply chain and process development teams through Lean Enterprise, Kaizen, and Six Sigma processes.

Led 25+ International Business/Technology Process Improvement/Business Transformation summits and workshops at Fortune 500 companies in Asia, America, and Canada e.g., Toyota, GE, Hitachi, Mercedes, Toyo.

Education Board Profile Summary

MBA – Seattle City University, Seattle, WA

Bachelor’s Degree, Industrial Technology – Washington State University, Pullman, WA

REVvy Technologies - Co Founder

Chairman of Board - VentureCapital.Org ID – Advisory Board

ATENFOLD Consulting - President and Founder

Chairman of Board - Boise Valley Economic Partnership (BVEP)

Chairperson, Technology Board TAC - College of Western Idaho

Executive Chair Member - Chamber of Commerce

Governors Economic Advisory - Board Member appointed

Treasure Valley CFO Forum - Co Founder

Recommendations

We hired Mick Wiskerchen to come in and lead our organization in a time of transition. He quickly built relationships with our leadership team and helped us chart a path for continued success and growth over an 18- month period. Not only did this galvanize our team to perform well in our business and for our clients, but it also set us up for another chapter to thrive in. Mac Harman, Chairman of the Board, Balsam Hill - ProService Boise

CEO Mick Wiskerchen. Mick brought well thought out plans and solutions to our team members to help us solve challenges rapidly, and in a constructive manner. Mick knows what to do and how to turn obstacles into opportunities. Simone Underwood, HR Director, Valor Global

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