Medical Billing Customer Service

Diana R. Saldana

** ****** ****** *** ***, Providence RI 02909 508-***-**** *********@*****.***

PROFILE

Bilingual office manager with strong a3en4on to detail, professionalism, and leadership abili4es with a passion for learning new things. SUMMARY OF QUALIFICATIONS

Skilled in mul4tasking and managing mul4ple projects in a busy office environment.

Bilingual Spanish and English.

Excellent communica4on and customer service skills Ability to work in a diverse popula4on

Proficient in MicrosoF Office; Word, Excel, and PowerPoint Experience

Leasing Administrator

Douglas Apartments LLC, North Providence, RI. 2018-2019

• Co-managed and was responsible for a large porVolio of 420 leases, ensuring that all policies and procedures were always fully followed.

• Collected payments, processed financial transac4ons, draFed and filed lease related forms, and maintained confiden4al documents and records

• Pro-ac4vely par4cipated and coordinated the whole leasing process, completed monthly reports, and communicated with tenants to ensure that their goals and requirements were met.

Office Manager

We Make RI, Warwick, RI. 2017-2018

• Provide superior customer service to all manner of clients.

• Organized trainings,maintained and tracked a3endance,schedules & calendar.

• Composed le3ers and managed emails correspondence

• Booked and handled travel and conferences

Temporary AdministraFve/Clerical Worker

Various Temp Agencies, Rhode Island. 2016-2019

DraFed and edited correspondence, answered telephones and relayed messages to appropriate recipients. Managed files/folders. Acted as a recep4onist when required and handled incoming and outgoing mail. EducaFon

Sanford Brown InsFtute, Cranston RI: Medical Billing and Coding. Medical Billing-Quest NaFonal Services of Boston . High school Diploma

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