Customer Service Sales Manager
Resume:
KELSEA T. WETZEL
As a business owner, writer, marketer for over 7 years I am a Jack-of-all Trades and thrive in many environments, whether Iʼm learning a new skill or stepping into a leadership position. I have compassion for people and love creating cohesive systems that create impact. I infuse my business knowledge, skill set and heart to whatever capacity that may be needed. 777 S 400 E Apt 29 St. George, Utah 84770 971-***-**** **********@*****.*** www.kelseastarr.com WORK EXPERIENCE The Starlightworker LLC — Owner, Reiki Practioner, Spiritual Teacher & Facilitator, Life Coach
Pier One Imports Inc. — Sales Manager
09/2016 to Present, Hillsboro, OR (remote as well) Facilitated Healing with clients on a one-on-one basis within a clinical setting.
Facilitated, Organized and Spiritually Taught Empowered Awakened Women’s groups twice a week for 6 years using my psychology background and reiki certi cations.
Created Three Websites using Squarespace.
Generated Leads and Sales through Social Media and Marketing. Built a Brand & Became a Brand marketer for the Starlightworker. Created a digital platform to teach people the methods and modalities I learned on how they could facilitate in healing themselves. Opened up a store front, before Covid hit in 2019, it closed in 2020. Coordinated over 300 Events and Groups to teach on and o of social media.
Wrote a book in 2020 about the healing methods used, combining both science and medicine.
Did administrative work & sales for the business.
Created aesthetic throughout my business from the website to the actual storefront.
Became an innovator and very resilient within the entrepreneurial realm, adjusting skills and management when needed. 10/2011 to 09/2015, Beaverton, OR
My duties at Pier One were to:
Manage the sales team to achieve our sales goals.
EDUCATION Portland Community College — Associates degree in Psychology Harvard University (Extension School) — Credits earned ACCOMPLISHMENTS
HOBBIES
Train and hire sales associates and teach them authentic selling techniques through positive reinforcement and coaching. Collaborating with them on how they could maximize their sales within their gifts, as each person is very di erent when you’re in management. Set daily sales goals, meet and exceed weekly sales targets, open and close the registers, visually merchandise the store and set oor plans. Led and coordinated shipment twice a week, unboxing and unloading trucks.
One of the top sales managers in selling the Pier 1 Credit Card and always met and exceeded weekly sales targets.
Thrived in the area of visual arts, customer service and meeting with customers to individualize their decorating needs. Led the team in sales and built a customer base based o getting to know many clients personally which inspired them to keep coming back because they’d be taken in a direction they’d never anticipated. 09/2003 to 05/2005
3.8 GPA
Honor Roll, invited to be a member of the Phi Theta Kappa the International Honor Society for two-year colleges. 08/2005 to 08/2006
Psychology major, philosophy minor
3.76 GPA
Area of specialty and focal point of study; Psychology of Addiction and Individual Psychotherapy
Reiki Certi cation
From Second Nature Healing LLC, located in Portland Oregon in 2015 Yoga
I practice Hatha Yoga 3-5 times a week and do yoga daily. I nd the practice to be a gift of self-disclipline.
Writing & Music
I love to write course material and I also like to play & compose music when I get the time.
REFERENCES
Running
Stand-up Comedy
I have been performing stand-up comedy for 5 years. It adds an element of laughter and
discipline into my life.
Steve Ord
Persoanl Coaching Client From the Starlightworker LLC Michael Mitchell
Owner of Health & Longevity, we’ve worked together in the healing capacity for a year since moving to St. George.
Wendy Swanson
Client, whom I’ve know and worked with for over 5 years. She’s been to my workshops over the years and has been to the coaching events and workshops that I’ve put on.
Hal Sadi
Close Friend of the family.
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